Mimecast Announces Third Quarter 2021 Financial Results


LEXINGTON, Mass., Feb. 03, 2021 (GLOBE NEWSWIRE) -- Mimecast Limited (NASDAQ: MIME), a leading email and data security company, today announced financial results for the third fiscal quarter ended December 31, 2020.

Overall Highlights

  • Total revenue of $129.6 million grew 18% year-over-year on a GAAP basis and 17% in constant currency.
  • Solid execution of multi-product strategy drives average services per customer to 3.5 from 3.3 in the same quarter last year.
  • Added 500 net new customers. Total customers 39,600 globally.
  • Significant wins in enterprise, including 24 six-figure deals.
  • Net Revenue retention rate of 104%.
  • GAAP gross profit percentage of 76%, Non-GAAP gross profit percentage of 77%.
  • GAAP EPS of $0.16 per diluted share, Non-GAAP EPS of $0.33 per diluted share.
  • Helene Auriol Potier joined the Board of Directors. Ms. Auriol Potier brings significant expertise and experience to Mimecast’s Board with her prior leadership roles at Orange Business Services, Microsoft, Dell Technologies and Nortel.
  • Mimecast strengthens leadership team with the appointment of Shahriar Rafimayeri as Chief Information Officer and Michael Paisley as Chief Security and Resilience Officer.
  • Mimecast SecOps 2021|virtual conference exhibits customer benefits of expanded Cyber Alliance API & Tech Partners.
  • Awarded as 2021 Top Workplace in USA with additional recognition for Technology Industry leadership and innovation.

Peter Bauer, chief executive officer of Mimecast, said, “We delivered solid growth and profitability this quarter, with key wins in the enterprise space and continued progress against our multi-product strategy. We are delivering increasingly strong cash flow and meaningful margin expansion. We expect continued top-line growth, but delivering growth at our long-term targets will take additional time and investment. We are prioritizing resources to better align with our strategy, including by implementing a reduction in force. We are confident these actions will help power the next evolution of our business.”

Mr. Bauer continued, “We are working quickly and thoughtfully to address our recently disclosed cyber incident, and are proactively prioritizing our customers’ protection and transparency. While our investigation is ongoing, we believe that the steps we have taken as part of our ongoing response have been effective. We will continue to examine and closely monitor our environment, collaborate closely with our customers and take appropriate actions to fortify their protections and strengthen their resilience.”

Financial and Operating Highlights

  • Revenue: Revenue for the third quarter of 2021 was $129.6 million, an increase of 18% compared to revenue of $110.2 million in the third quarter of 2020. Revenue on a constant currency basis increased 17% compared to the third quarter of 2020.
  • Customers: Added 500 net new customers in the third quarter of 2021, and now serve 39,600 organizations globally.
  • Revenue Retention Rate: Revenue retention rate was 104% in the third quarter of 2021.
  • Gross Profit Percentage: Gross profit percentage was 76% in the third quarter of 2021, compared to 74% in the third quarter of 2020.
  • Non-GAAP Gross Profit Percentage: Non-GAAP gross profit percentage was 77% in the third quarter of 2021, compared to 76% in the third quarter of 2020.
  • Net Income: Net income was $10.8 million, or $0.16 per diluted share, based on 66.0 million diluted shares outstanding in the third quarter of 2021, compared to net income of $0.2 million, or $0.00 per diluted share, based on 64.0 million diluted shares outstanding in the third quarter of 2020.
  • Non-GAAP Net Income: Non-GAAP net income was $21.5 million, or $0.33 per diluted share, based on 66.0 million diluted shares outstanding in the third quarter of 2021, compared to non-GAAP net income of $8.8 million or $0.14 per diluted share, based on 64.0 million diluted shares outstanding in the third quarter of 2020.
  • Adjusted EBITDA: Adjusted EBITDA was $34.6 million in the third quarter of 2021, representing an Adjusted EBITDA margin of 26.7%, up from 18.7% in the third quarter of 2020.
  • Operating Cash Flow: Operating cash flow was $35.0 million in the third quarter of 2021, compared to $19.3 million in the third quarter of 2020.
  • Free Cash Flow and Cash: Free cash flow was $24.2 million in the third quarter of 2021, compared to $1.9 million in the third quarter of 2020. Cash and cash equivalents as of December 31, 2020 were $270.9 million.

Reconciliations of the non-GAAP financial measures provided in this press release to their most directly comparable GAAP financial measures are provided in the financial tables included at the end of this press release. An explanation of these measures and how they are calculated is also included under the heading “Non-GAAP Financial Measures.”

Restructuring

The Company is also announcing that its Board of Directors approved a restructuring plan designed to align the Company’s resources with its strategy. The restructuring plan, which includes a reduction of the Company’s workforce by approximately 4%, will permit the Company to increase investment in strategic growth areas. The Company currently estimates that it will recognize pre-tax charges to its GAAP financial results of approximately $3.7 million, consisting of severance and other one-time termination benefits, and other restructuring related costs. These charges are primarily cash-based and are expected to be recognized in the fourth quarter of fiscal 2021. The actions associated with the restructuring plan are expected to be completed by the end of the first quarter of fiscal 2022.

Financial Outlook

Mimecast is providing guidance for the fourth quarter 2021, fiscal year 2021 and fiscal year 2022.

Fourth Quarter 2021 Guidance:

  • For the fourth quarter of 2021, revenue is expected to be in the range of $130.5 million to $131.5 million and constant currency revenue growth is expected to be in the range of 11% to 12%.
  • Adjusted EBITDA for the fourth quarter is expected to be in the range of $28.3 million to $29.3 million.
  • Operating cash flow for the fourth quarter is expected to be approximately $28.0 million.
  • Free cash flow for the fourth quarter is expected to be approximately $22.0 million.

Our revenue guidance for the fourth quarter is based on exchange rates as of January 26, 2021, and includes an estimated positive impact of $3.8 million resulting from the weakening of the U.S. dollar compared to the prior year.

Fiscal Year 2021 Guidance:

  • For the full year 2021, revenue is expected to be in the range of $498.0 million to $499.0 million and constant currency revenue growth is expected to be approximately 17%.
  • Foreign exchange rate fluctuations are positively impacting this guidance by an estimated $0.4 million compared to the rates in effect in the prior year.
  • Full year 2021 Adjusted EBITDA is expected to be in the range of $122.2 million to $123.2 million.
  • Operating cash flow for the full year 2021 is expected to be in the range of $123.0 million to $124.0 million.
  • Free cash flow for the full year 2021 is expected to be in the range of $86.0 million to $87.0 million.

Fiscal Year 2022 Guidance:

  • For the full year 2022, revenue is expected to be in the range of $558.0 million to $568.0 million and constant currency revenue growth is expected to be in the range of 9% to 11%.
  • Foreign exchange rate fluctuations are positively impacting this guidance by an estimated $14 million compared to the rates in effect in the prior year.
  • Full year 2022 Adjusted EBITDA is expected to be approximately $146.0 million.
  • Operating cash flow for the full year 2022 is expected to be approximately $158.0 million.
  • Free cash flow for the full year 2022 is expected to be approximately $121.0 million.

GAAP net income (loss) is the most comparable GAAP measure to Adjusted EBITDA. Adjusted EBITDA differs from GAAP net income (loss) in that it excludes depreciation, amortization, disposals and impairment of long-lived assets, acquisition-related gains and expenses, litigation-related expenses, share-based compensation expense, restructuring expense, interest income and interest expense, the provision for income taxes and foreign exchange income (expense). Mimecast is unable to predict with reasonable certainty the ultimate outcome of these exclusions without unreasonable effort. Therefore, Mimecast has not provided guidance for GAAP net income (loss) or a reconciliation of forward-looking Adjusted EBITDA guidance to GAAP net income (loss).

The financial guidance provided above includes forward-looking statements within the meaning of U.S. securities laws. While the financial guidance considers the anticipated impact of the Company’s recently disclosed security incident and the global COVID-19 pandemic, the future effect of the security incident and the pandemic on Mimecast’s financial results is highly uncertain. Mimecast’s actual results may differ materially. See “Safe Harbor for Forward-Looking Statements” below.

Conference Call and Webcast Information

Mimecast will host a conference call to discuss these financial results for investors and analysts at 8:30 am EST (UTC-05:00) on February 3, 2021. To access the conference call, dial (844) 402-0879 for the U.S. and Canada and +1 (478) 219-0767 for international callers, conference ID# 4036414. The call will also be webcast live on the investor relations section of the Company’s website https://investors.mimecast.com. An audio replay of the call will be available two hours after the live call ends by dialing (855) 859-2056 for U.S. and Canada or +1 (404) 537-3406 for international callers, conference ID# 4036414. An archive of the webcast will be available on the investor relations section of the Company’s website https://investors.mimecast.com.

About Mimecast

Mimecast (NASDAQ: MIME) was born in 2003 with a focus on delivering relentless protection. Each day, we take on cyber disruption for our tens of thousands of customers around the globe; always putting them first, and never giving up on tackling their biggest security challenges together. We are the company that built an intentional and scalable design ideology that solves the number one cyberattack vector – email. We continuously invest to thoughtfully integrate brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast is here to help protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. www.mimecast.com

Mimecast and the Mimecast logo are registered trademarks of Mimecast. All other third-party trademarks and logos contained in this press release are the property of their respective owners.

Non-GAAP Financial Measures

We have provided in this press release financial information that has not been prepared in accordance with GAAP. We use these non-GAAP financial measures internally in analyzing our financial results and believe they are useful to investors, as a supplement to GAAP measures, in evaluating our ongoing operational performance. We believe that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing our financial results with other companies in our industry, many of which present similar non-GAAP financial measures to investors.

Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measures provided in the financial statement tables included below in this press release.

Revenue Constant Currency Growth Rate. We believe revenue constant currency growth rate is a key indicator of our operating results. We calculate revenue constant currency growth rate by translating revenue from entities reporting in foreign currencies into U.S. dollars using the comparable foreign currency exchange rates from the prior fiscal period. To determine projected revenue growth rates on a constant currency basis for the fourth quarter and full year 2021, expected revenue from entities reporting in foreign currencies is translated into U.S. dollars using the comparable prior year period’s monthly average foreign currency exchange rates.

Non-GAAP gross profit and Non-GAAP gross profit percentage. We define non-GAAP gross profit as gross profit, adjusted to exclude: share-based compensation expense and amortization of acquired intangible assets. We define non-GAAP gross profit percentage as non-GAAP gross profit divided by GAAP revenue. We consider these non-GAAP financial measures to be useful metrics for management and investors because they exclude the effect of non-cash charges for share-based compensation expense and amortization of acquired intangible assets so that our management and investors can compare our recurring core business net results over multiple periods. There are a number of limitations related to the use of non-GAAP gross profit and non-GAAP gross profit percentage versus gross profit and gross profit percentage calculated in accordance with GAAP. For example, as noted above, non-GAAP gross profit and gross profit percentage excludes share-based compensation expense and amortization of acquired intangible assets. Management compensates for these limitations by providing specific information regarding the GAAP amounts excluded from non-GAAP gross profit and non-GAAP gross profit percentage and evaluates non-GAAP gross profit and non-GAAP gross profit percentage together with gross profit and gross profit percentage calculated in accordance with GAAP.

Non-GAAP operating expenses and Non-GAAP income from operations. We provide investors with certain non-GAAP financial measures, including non-GAAP research and development expense, non-GAAP sales and marketing expense, non-GAAP general and administrative expense and non-GAAP income from operations (collectively the “non-GAAP operating financial measures”). These non-GAAP operating financial measures exclude the following, as applicable (as reflected in the reconciliation tables that follow): share-based compensation expense; amortization of acquired intangible assets; impairment of long-lived assets; restructuring expense; acquisition-related gains and expenses; and litigation-related expenses. We consider these non-GAAP operating financial measures to be useful metrics for management and investors because it excludes the effect of share-based compensation expense and certain “one-time” charges so that our management and investors can compare our recurring core business net results over multiple periods. There are a number of limitations related to the use of these non-GAAP operating financial measures versus the applicable financial measures calculated in accordance with GAAP. For example, as noted above, the non-GAAP operating financial measures exclude share-based compensation expense and certain “one-time” charges. In addition, the components of the costs that we exclude in our calculation of non-GAAP operating financial measures may differ from the components that our peer companies exclude when they report their non-GAAP results of operations. Management compensates for these limitations by providing specific information regarding the GAAP amounts excluded from non-GAAP operating financial measures and evaluates non-GAAP operating financial measures together with the applicable financial measures calculated in accordance with GAAP.

Non-GAAP net income. We define non-GAAP net income as net income (loss), adjusted to exclude: share-based compensation expense; amortization of acquired intangible assets; impairment of long-lived assets; restructuring expense; acquisition-related gains and expenses; litigation-related expenses; and the income tax effect of non-GAAP adjustments. We consider this non-GAAP financial measure to be a useful metric for management and investors because it excludes the effect of share-based compensation expense, certain “one-time” charges and related income tax effects so that our management and investors can compare our recurring core business net results over multiple periods. There are a number of limitations related to the use of non-GAAP net income versus net income (loss) calculated in accordance with GAAP. For example, as noted above, non-GAAP net income excludes share-based compensation expense, certain “one-time” charges and related income tax effects. In addition, the components of the costs that we exclude in our calculation of non-GAAP net income may differ from the components that our peer companies exclude when they report their non-GAAP results of operations. Management compensates for these limitations by providing specific information regarding the GAAP amounts excluded from non-GAAP net income and evaluating non-GAAP net income together with net income (loss) calculated in accordance with GAAP.

Adjusted EBITDA and Adjusted EBITDA margin. We believe that Adjusted EBITDA and Adjusted EBITDA margin are key indicators of our operating results. We define Adjusted EBITDA as net income (loss), adjusted to exclude: depreciation; amortization; disposals and impairment of long-lived assets; acquisition-related gains and expenses; litigation-related expenses; share-based compensation expense; restructuring expense; interest income and interest expense; the provision for income taxes; and foreign exchange income (expense). We define Adjusted EBITDA margin as Adjusted EBITDA over GAAP revenue in the period. We use Adjusted EBITDA as part of our overall assessment of our performance, for planning purposes, including the preparation of our annual operating budget, to evaluate the effectiveness of our business strategies, to communicate with our board of directors concerning our financial performance and for establishing incentive compensation metrics for executives and other senior employees.

Free cash flow. We define free cash flow as net cash provided by operating activities minus capital expenditures. We consider free cash flow to be a liquidity measure that provides useful information to management and investors about the amount of cash generated by the business that, after the acquisition of property, equipment and capitalized software, can be used for strategic opportunities, including investing in our business, and strengthening the balance sheet. Analysis of free cash flow facilitates management’s comparisons of our operating results to competitors’ operating results. A limitation of using free cash flow versus the GAAP measure of net cash provided by operating activities as a means for evaluating our company is that free cash flow does not represent the total increase or decrease in the cash balance from operations for the period because it excludes cash used for capital expenditures during the period. Management compensates for this limitation by providing information about our capital expenditures on the face of the cash flow statement and in the liquidity and capital resources discussion included in our annual and quarterly reports filed with the Securities and Exchange Commission.

Safe Harbor for Forward-Looking Statements

Statements in this press release regarding management’s future expectations, beliefs, intentions, goals, strategies, plans or prospects, including, without limitation, the ongoing investigation into the Company’s recently disclosed security incident, the scope and impact of the attack, the number and location of impacted customers, the effectiveness of any current or future isolation and remediation efforts, the impact of the global COVID-19 pandemic on Mimecast’s operations and financial performance, the impact of foreign exchange rates, Mimecast’s multi-product strategy, future operating efficiencies, future cash flow and margin expansion, future revenue growth and timing of that growth, the continuing evolution of the Company’s business, the timing and estimated amount of the restructuring charge that the Company expects to incur in the fourth quarter of FY 2021, and Mimecast’s future financial performance on both a GAAP and non-GAAP basis under the heading “Financial Outlook” above, may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and other federal securities laws. All statements, other than statements of historical fact, are statements that could be deemed forward-looking statements, including statements containing the words “predicts,” “plan,” “expects,” “anticipates,” “believes,” “goal,” “target,” “estimate,” “potential,” “may,” “might,” “could,” “see,” “seek,” “forecast,” and similar words. Mimecast intends all such forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in Section 21E of the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. Such forward-looking statements involve known and unknown risks, uncertainties and other factors including, but not limited to, uncertainties and risks relating to the uncovering of new information in the course of our investigation related to the nature, cause and scope of the security incident, the reputational, financial, legal and other risks related to potential adverse impacts to our customers and partners as a result of the security incident, the impact of the global COVID-19 pandemic on the Company’s business, operations, employees and financial results, the ability to attract new customers and retain existing customers, particularly during challenging economic times, competitive conditions, data breaches related to the recent security incident or otherwise, compliance with data privacy and data transfer laws and regulations related to the recent security incident or otherwise, service disruptions, the effect of the withdrawal of the United Kingdom from the European Union, risks associated with failure to protect the Company’s intellectual property or claims that the Company infringes the intellectual property of others, the successful integration of the Company’s acquisitions, including DMARC Analyzer B.V., Segasec Labs Limited and MessageControl and other acquisitions the Company may complete, the global nature of the Company’s business, including foreign currency exchange rate fluctuations and the potential disparate economic impact of the global COVID-19 pandemic on the jurisdictions in which the Company operates, and the other risks, uncertainties and factors detailed in Mimecast’s filings with the Securities and Exchange Commission. As a result of such risks, uncertainties and factors, Mimecast’s actual results may differ materially from any future results, performance or achievements discussed in or implied by the forward-looking statements contained herein. Mimecast is providing the information in this press release as of this date and assumes no obligations to update the information included in this press release or revise any forward-looking statements, whether as a result of new information, future events or otherwise.



MIMECAST LIMITED
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share amounts)
(unaudited)

  Three months ended December 31,  Nine months ended December 31, 
  2020  2019  2020  2019 
Revenue $129,636  $110,158  $367,505  $312,746 
Cost of revenue  31,572   28,455   89,783   80,056 
Gross profit  98,064   81,703   277,722   232,690 
Operating expenses                
Research and development  25,408   20,801   70,497   59,506 
Sales and marketing  45,187   42,753   133,224   127,288 
General and administrative  16,649   16,520   50,400   48,723 
Total operating expenses  87,244   80,074   254,121   235,517 
Income (loss) from operations  10,820   1,629   23,601   (2,827)
Other income (expense)                
Interest income  261   727   612   2,823 
Interest expense  (578)  (1,106)  (2,251)  (3,581)
Foreign exchange income (expense) and other, net  1,441   (93)  4,365   159 
Total other income (expense), net  1,124   (472)  2,726   (599)
Income (loss) before income taxes  11,944   1,157   26,327   (3,426)
Provision for income taxes  1,155   951   2,350   1,299 
Net income (loss) $10,789  $206  $23,977  $(4,725)
                 
Net income (loss) per ordinary share                
Basic $0.17  $0.00  $0.38  $(0.08)
Diluted $0.16  $0.00  $0.37  $(0.08)
                 
Weighted-average number of ordinary shares outstanding                
Basic  63,987   62,189   63,509   61,822 
Diluted  66,023   63,996   65,419   61,822 
                 

MIMECAST LIMITED
CONSOLIDATED BALANCE SHEETS
(in thousands, except share and per share amounts)
(unaudited)

  As of December 31,  As of March 31, 
  2020  2020 
Assets        
Current assets        
Cash and cash equivalents $270,897  $173,958 
Accounts receivable, net  97,640   97,659 
Deferred contract costs, net  14,771   11,133 
Prepaid expenses and other current assets  19,205   16,145 
Total current assets  402,513   298,895 
         
Property and equipment, net  94,099   85,178 
Operating lease right-of-use assets  134,051   116,564 
Intangible assets, net  45,829   38,394 
Goodwill  178,645   150,525 
Deferred contract costs, net of current portion  46,236   36,664 
Other assets  3,513   3,614 
Total assets $904,886  $729,834 
         
Liabilities and shareholders' equity        
Current liabilities        
Accounts payable $10,690  $14,907 
Accrued expenses and other current liabilities  58,071   41,607 
Deferred revenue  210,295   194,151 
Current portion of finance lease obligations  589   1,058 
Current portion of operating lease liabilities  33,398   30,379 
Current portion of long-term debt  8,459   6,573 
Total current liabilities  321,502   288,675 
         
Deferred revenue, net of current portion  12,462   12,816 
Long-term finance lease obligations  4   323 
Operating lease liabilities  118,522   105,321 
Long-term debt  97,104   86,258 
Other non-current liabilities  9,373   4,386 
Total liabilities  558,967   497,779 
         
Commitments and contingencies        
         
Shareholders' equity        
Ordinary shares, $0.012 par value, 300,000,000 shares authorized; 64,346,682 and 62,791,691 shares issued and outstanding as of December 31, 2020 and March 31, 2020, respectively  772   754 
Additional paid-in capital  393,911   325,808 
Accumulated deficit  (59,683)  (83,660)
Accumulated other comprehensive income (loss)  10,919   (10,847)
Total shareholders' equity  345,919   232,055 
Total liabilities and shareholders' equity $904,886  $729,834 
         

MIMECAST LIMITED
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
(unaudited)

  Three months ended December 31,  Nine months ended December 31, 
  2020  2019  2020  2019 
Operating activities                
Net income (loss) $10,789  $206  $23,977  $(4,725)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:                
Depreciation and amortization  9,950   8,431   28,297   23,411 
Share-based compensation expense  13,792   9,701   41,064   29,673 
Amortization of deferred contract costs  3,427   2,502   9,471   6,878 
Amortization of debt issuance costs  115   115   344   386 
Amortization of operating lease right-of-use assets  7,713   8,381   22,328   24,108 
Other non-cash items     65      (6)
Unrealized currency gains on foreign denominated transactions  (1,123)  (633)  (4,540)  (496)
Changes in assets and liabilities:                
Accounts receivable  (13,074)  (7,468)  6,224   1,287 
Prepaid expenses and other current assets  1,448   4,512   (1,700)  10,603 
Deferred contract costs  (8,791)  (6,284)  (19,521)  (16,524)
Other assets  (106)  (687)  (452)  (1,980)
Accounts payable  (1,129)  (621)  (3,630)  1,455 
Deferred revenue  14,215   13,040   2,537   15,688 
Operating lease liabilities  (9,849)  (7,861)  (25,024)  (17,969)
Accrued expenses and other liabilities  7,601   (4,116)  15,951   (6,299)
Net cash provided by operating activities  34,978   19,283   95,326   65,490 
Investing activities                
Purchases of property, equipment and capitalized software  (10,761)  (17,417)  (30,931)  (40,283)
Purchases of strategic investments           (3,025)
Maturities of investments     8,000      36,000 
Payments for acquisitions, net of cash acquired     (21,130)  (17,044)  (21,130)
Net cash used in investing activities  (10,761)  (30,547)  (47,975)  (28,438)
Financing activities                
Proceeds from issuance of ordinary shares  12,138   9,006   31,113   20,105 
Withholding taxes related to net share settlement of ESPP purchases and vesting of RSUs  (867)  (115)  (4,175)  (1,941)
Payments on debt  (1,875)  (1,250)  (5,000)  (3,125)
Payments on finance lease obligations  (178)  (255)  (789)  (673)
Proceeds from long-term debt including revolving credit facilities        17,500    
Net cash provided by financing activities  9,218   7,386   38,649   14,366 
Effect of foreign exchange rates on cash  6,754   2,569   10,939   869 
Net increase (decrease) in cash and cash equivalents  40,189   (1,309)  96,939   52,287 
                 
Cash and cash equivalents at beginning of period  230,708   191,172   173,958   137,576 
Cash and cash equivalents at end of period $270,897  $189,863  $270,897  $189,863 
                 

Key Performance Indicators

In addition to traditional financial metrics, such as revenue and revenue growth trends, we monitor several other non-GAAP financial measures and non-financial metrics to help us evaluate growth trends, establish budgets, measure the effectiveness of our sales and marketing efforts and assess operational efficiencies. The key performance indicators that we monitor are as follows:

  Three months ended December 31,  Nine months ended December 31, 
  2020  2019  2020  2019 
    
  (dollars in thousands) 
Revenue constant currency growth rate (1)  17%  27%  19%  29%
Revenue retention rate (2)  104%  109%  104%  109%
Total customers (3)  39,600   36,900   39,600   36,900 
Gross profit percentage  76%  74%  76%  74%
Adjusted EBITDA (1) $34,595  $20,600  $93,865  $54,089 

________

(1)Adjusted EBITDA and revenue constant currency growth rates are non-GAAP measures. For a reconciliation of Adjusted EBITDA and revenue constant currency growth rates to the nearest comparable GAAP measures, see “Reconciliation of Non-GAAP Financial Measures” below.
(2)We calculate our revenue retention rate by annualizing constant currency revenue recorded on the last day of the measurement period for only those customers in place throughout the entire measurement period. This revenue includes renewed revenue contracts as well as additional revenue derived from the sale of additional seat licenses as well as additional services sold to these existing customers. We divide the result by revenue on a constant currency basis on the first day of the measurement period for all customers in place at the beginning of the measurement period. The measurement period is the trailing twelve months. The revenue on a constant currency basis is based on the average exchange rates in effect during the respective period.
(3)Reflects the customer count on the last day of the period rounded to the nearest hundred customers. We define a customer as an entity with an active subscription contract as of the measurement date. A customer is typically a parent company or, in a few cases, a significant subsidiary that works with us directly. In determining the number of customers, we do not include customers we acquired from DMARC Analyzer that transact with us on a credit card basis.
  

Reconciliation of Non-GAAP Financial Measures

The following table presents a reconciliation of revenue growth rate, as reported, to revenue constant currency growth rate:

  Three months ended December 31,  Nine months ended December 31, 
  2020  2019  2020  2019 
  (dollars in thousands) 
Reconciliation of Revenue Constant Currency Growth Rate:                
Revenue, as reported $129,636  $110,158  $367,505  $312,746 
Revenue year-over-year growth rate, as reported  18%  26%  18%  26%
Estimated impact of foreign currency fluctuations  (1)%  1%  1%  3%
Revenue constant currency growth rate  17%  27%  19%  29%
                 
Exchange rate for period                
USD  1.000   1.000   1.000   1.000 
ZAR  0.064   0.068   0.060   0.069 
GBP  1.320   1.288   1.284   1.269 
AUD  0.731   0.684   0.701   0.690 
                 

The following tables present a reconciliation of selected GAAP results to Non-GAAP results (dollars in thousands):

  Three months ended December 31,  Nine months ended December 31, 
  2020  2019  2020  2019 
Reconciliation of Non-GAAP Gross Profit:                
GAAP gross profit $98,064  $81,703  $277,722  $232,690 
GAAP gross profit percentage  76%  74%  76%  74%
                 
Plus:                
Share-based compensation expense  1,247   851   3,535   2,544 
Amortization of acquired intangible assets  1,084   692   3,054   1,945 
Non-GAAP gross profit $100,395  $83,246  $284,311  $237,179 
Non-GAAP gross profit percentage  77%  76%  77%  76%
                 


  Three months ended December 31,  Nine months ended December 31, 
  2020  2019  2020  2019 
GAAP research and development $25,408  $20,801  $70,497  $59,506 
Less:                
Share-based compensation expense  3,791   2,788   11,570   8,030 
Amortization of acquired intangible assets            
Acquisition-related expenses            
Litigation-related expenses            
Non-GAAP research and development $21,617  $18,013  $58,927  $51,476 
                 


  Three months ended December 31,  Nine months ended December 31, 
  2020  2019  2020  2019 
GAAP sales and marketing $45,187  $42,753  $133,224  $127,288 
Less:                
Share-based compensation expense  4,718   2,856   13,606   10,169 
Amortization of acquired intangible assets  35   25   95   79 
Acquisition-related expenses            
Litigation-related expenses            
Non-GAAP sales and marketing $40,434  $39,872  $119,523  $117,040 
                 


  Three months ended December 31,  Nine months ended December 31, 
  2020  2019  2020  2019 
GAAP general and administrative $16,649  $16,520  $50,400  $48,723 
Less:                
Share-based compensation expense  4,036   3,206   12,353   8,930 
Amortization of acquired intangible assets            
Acquisition-related expenses     670   667   741 
Litigation-related expenses           2,700 
Non-GAAP general and administrative $12,613  $12,644  $37,380  $36,352 
                 


  Three months ended December 31,  Nine months ended December 31, 
  2020  2019  2020  2019 
GAAP income (loss) from operations $10,820  $1,629  $23,601  $(2,827)
Plus:                
Share-based compensation expense  13,792   9,701   41,064   29,673 
Amortization of acquired intangible assets  1,119   717   3,149   2,024 
Acquisition-related expenses     670   667   741 
Litigation-related expenses           2,700 
Non-GAAP income from operations $25,731  $12,717  $68,481  $32,311 
                 

The following table presents a reconciliation of Net income (loss) to Non-GAAP net income (in thousands, except per share amounts):

  Three months ended December 31,  Nine months ended December 31, 
  2020  2019  2020  2019 
Reconciliation of Non-GAAP Net Income:                
Net income (loss) $10,789  $206  $23,977  $(4,725)
Share-based compensation expense  13,792   9,701   41,064   29,673 
Amortization of acquired intangible assets  1,119   717   3,149   2,024 
Acquisition-related expenses (1)     670   667   741 
Litigation-related expenses (2)           2,700 
Income tax effect of Non-GAAP adjustments  (4,157)  (2,522)  (12,447)  (8,227)
Non-GAAP net income $21,543  $8,772  $56,410  $22,186 
Non-GAAP net income per ordinary share - basic $0.34  $0.14  $0.89  $0.36 
Non-GAAP net income per ordinary share - diluted $0.33  $0.14  $0.86  $0.35 
Weighted-average number of ordinary shares used in
computing Non-GAAP net income per ordinary share:
                
Basic  63,987   62,189   63,509   61,822 
Diluted  66,023   63,996   65,419   63,894 

________

(1)Acquisition-related expenses relate to costs incurred for acquisition activity. See Note 10 of the notes to our unaudited condensed consolidated financial statements, included in the Company’s Quarterly Report on Form 10-Q for further information.
(2)Litigation-related expenses relate to amounts incurred for litigation settlement. See Note 13 of the notes to our unaudited condensed consolidated financial statements, included in the Company’s Quarterly Report on Form 10-Q for further information.
  

The following table presents a reconciliation of Net income (loss) to Adjusted EBITDA (in thousands):

  Three months ended December 31,  Nine months ended December 31, 
  2020  2019  2020  2019 
  (in thousands) 
Reconciliation of Adjusted EBITDA:                
Net income (loss) $10,789  $206  $23,977  $(4,725)
Depreciation, amortization and disposals of long-lived assets  9,950   8,500   28,298   23,493 
Interest expense, net  317   379   1,639   758 
Provision for income taxes  1,155   951   2,350   1,299 
Share-based compensation expense  13,792   9,701   41,064   29,673 
Foreign exchange (income) expense  (1,408)  193   (4,130)  150 
Acquisition-related expenses (1)     670   667   741 
Litigation-related expenses (2)           2,700 
Adjusted EBITDA $34,595  $20,600  $93,865  $54,089 

________

(1)Acquisition-related expenses relate to costs incurred for acquisition activity. See Note 10 of the notes to our unaudited condensed consolidated financial statements, included in the Company’s Quarterly Report on Form 10-Q for further information.
(2)Litigation-related expenses relate to amounts incurred for litigation settlement. See Note 13 of the notes to our unaudited condensed consolidated financial statements, included in the Company’s Quarterly Report on Form 10-Q for further information.
  

The following table presents a reconciliation of Net cash provided by operating activities to Free Cash Flow (in thousands):

  Three months ended December 31,  Nine months ended December 31, 
  2020  2019  2020  2019 
Reconciliation of Free Cash Flow:                
Net cash provided by operating activities $34,978  $19,283  $95,326  $65,490 
Purchases of property, equipment and capitalized software  (10,761)  (17,417)  (30,931)  (40,283)
Free Cash Flow $24,217  $1,866  $64,395  $25,207 
                 

Share-based compensation expense for the three and nine months ended December 31, 2020 and 2019 (in thousands):

  Three months ended December 31,  Nine months ended December 31, 
  2020  2019  2020  2019 
Cost of revenue $1,247  $851  $3,535  $2,544 
Research and development  3,791   2,788   11,570   8,030 
Sales and marketing  4,718   2,856   13,606   10,169 
General and administrative  4,036   3,206   12,353   8,930 
Total share-based compensation expense $13,792  $9,701  $41,064  $29,673 
                 

Amortization of acquired intangible assets for the three and nine months ended December 31, 2020 and 2019 (in thousands):

  Three months ended December 31,  Nine months ended December 31, 
  2020  2019  2020  2019 
Cost of revenue $1,084  $692  $3,054  $1,945 
Sales and marketing  35   25   95   79 
Total amortization of acquired intangible assets $1,119  $717  $3,149  $2,024 
                 

The following table presents a reconciliation of Net cash provided by operating activities to guided Free Cash Flow (in millions):

  Three months ending March 31,  Year ending March 31,  Year ending March 31, 
  2021  2021  2022 
Reconciliation of Free Cash Flow:            
Net cash provided by operating activities $28  $ 123 - 124  $158 
Purchases of property, equipment and
capitalized software
  (6)  (37)  (37)
Free Cash Flow $22  $ 86 - 87  $121 
            

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