SEATTLE, Sept. 06, 2023 (GLOBE NEWSWIRE) -- ThriftBooks Global, LLC, the world’s largest online independent used bookseller ranked No. 1 among top Online Retail Booksellers for Newsweek America’s Best Customer Service 2024 Awards. This recognition further solidifies ThriftBooks’ unmatched reputation within the online bookseller category and its ongoing commitment to customers.
“At ThriftBooks, we’re obsessed with customer joy and consistently embrace the latest technologies to provide exceptional experiences for them,” said Barbara Hagen, Vice President of Sales and Marketing at ThriftBooks. “We continue to deliver high-quality, low-cost books and outstanding service. This recognition – leading the bookseller category – fuels our passion to continue delighting customers.”
Since the inaugural list in 2019, ThriftBooks has secured consecutive spots within the annual ranking, landing the brand in the company of such notable category leaders as Publix, Southwest Airlines, and Chick-fil-A. This year ThriftBooks scored 90.26 and moved up in ranking from last year.
“Companies that deliver consistent, friendly, helpful experiences create loyal customers,” said Nancy Cooper, Global Editor in Chief at Newsweek. “Newsweek and global market research and consumer data firm Statista are proud to introduce ‘America’s Best Customer Service 2024,’ shining a spotlight on companies that provide an exceptional level of support to their shoppers.”
The 2024 America’s Best Customer Service rankings were identified from the results of an independent survey of more than 30,000 U.S. customers who have either made purchases, used services, or gathered information about products or services in the past three years. Customers evaluated several brands: in total over 200,000 evaluations were collected. The awarded brands each received on average 100 evaluations from customers. For additional information on the 2024 America’s Best Customer Service rankings, please visit https://www.newsweek.com/rankings.
To learn more about ThriftBooks or shop our assortment of used and new books, please visit ThriftBooks.com, and to keep up with ThriftBooks latest updates, follow the company on Instagram at @thriftbooks and Facebook, Twitter and TikTok.
About ThriftBooks
ThriftBooks Global LLC is the world’s largest independent online seller of used books, having sold more than 250 million used books since its inception. Founded in Seattle in 2003, ThriftBooks operates multiple processing centers throughout the US that purchase, grade, and distribute used and rare/collectible books. ThriftBooks sells across a variety of online platforms, including ThriftBooks.com, Amazon, eBay, Walmart, Etsy, and others. ThriftBooks.com provides a best-in-class e-commerce shopping experience, as evidenced by its 2023 Best Online Shops recognition, its Best Customer Service award six years in a row, and its 5-star Trustpilot score with more than 1 million customer reviews. Customers who shop at ThriftBooks.com enjoy everyday low prices and can earn free books through the company’s much loved loyalty program, ReadingRewards.
