Survey Says: Bank Executives and Consumers Disagree on How Well Banks Deliver Personalized Customer Service
10 août 2016 12h55 HE | TimeTrade
BOSTON, MA--(Marketwired - Aug 10, 2016) -  TimeTrade, the leading provider of appointment-driven personalization, today announced the results of a new study -- The State of Retail Banking...
Peoples Bank Personalizes Consumer Banking With TimeTrade's Omnichannel Appointment Scheduling
21 juil. 2016 09h00 HE | TimeTrade
BOSTON, MA--(Marketwired - Jul 21, 2016) - TimeTrade®, the leading provider of appointment-driven personalization, today announced that Peoples Bank will use its appointment scheduling and...
Arizona Federal Credit Union to Personalize Customer Service and Improve In-Branch Efficiency With Omnichannel Appointment Scheduling From TimeTrade
12 juil. 2016 09h30 HE | TimeTrade
BOSTON, MA--(Marketwired - Jul 12, 2016) -  TimeTrade®, the leading provider of appointment-driven personalization, today announced that Arizona Federal Credit Union has selected TimeTrade...
Study: Retailers Still Falling Short of Customer Expectations When it Comes to Providing a Personalized Customer Experience
31 mai 2016 08h30 HE | TimeTrade
BOSTON, MA--(Marketwired - May 31, 2016) - Despite retailers' increased emphasis on delivering a personalized customer experience across channels, most consumers still see their shopping journeys...
TimeTrade and FIS Help Banks Build Loyalty and Boost In-Branch Experience
23 mai 2016 08h30 HE | TimeTrade
BOSTON, MA--(Marketwired - May 23, 2016) - TimeTrade™, the leading provider of appointment-driven personalization, today announced that it has partnered with FIS™, a global leader in...
Study: Personalized Attention a Top Priority for Banking Customers
12 avr. 2016 09h00 HE | TimeTrade
BOSTON, MA--(Marketwired - Apr 12, 2016) - Today's "on-demand" consumers want personalized attention from their banks and strongly prefer in-person assistance when making major purchasing decisions...
Study: In-Store Retail Still Dominates, But Retailers Must Evolve With Customer Expectations
13 janv. 2016 11h08 HE | TimeTrade
BOSTON, MA--(Marketwired - Jan 13, 2016) - In-store shopping will continue to drive revenue in 2016, but consumers will increasingly gravitate to retailers that deliver personalized service,...
TimeTrade Survey Reveals Disconnect Between Banking Experience and Consumer Needs
15 sept. 2015 09h05 HE | TimeTrade
BOSTON, MA--(Marketwired - Sep 15, 2015) - Despite the rise in online banking, consumers -- particularly millennials -- still require knowledgeable, personalized assistance when making banking...
New Free TimeTrade Mobile iPhone App Helps "On-the-Go" Professionals Book Meetings Automatically
03 nov. 2011 08h00 HE | TimeTrade
BOSTON, MA and CUPERTINO, CA--(Marketwire - Nov 3, 2011) - TimeTrade® (www.timetrade.com), the world leader in customer self-service scheduling for business, today announced the availability...
TimeTrade Retail Lets Retailers Offer Integrated Online and Walk-In Appointments, Eliminates In-Store Waits
19 oct. 2011 08h00 HE | TimeTrade
BOSTON, MA--(Marketwire - Oct 19, 2011) - Today at the inaugural members meeting of the Customer Experience Professionals Association (www.cxpa.org), TimeTrade® (www.timetrade.com), the world...