Ushur and Five9 Announce Strategic Partnership to Make Building Self-Service Customer Experiences Quick and Easy SANTA CLARA, Calif., Nov. 07, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-Powered Customer Experience Automation™ (CXA), announced its partnership with Five9, an industry leading provider of...

NTERSOL Adds Talent and Unveils Technology to Accelerate Digital Transformation for Lenders IRVINE, Calif., April 11, 2022 (GLOBE NEWSWIRE) -- NTERSOL, a digital transformation strategy and solutions firm that serves financial services leaders, today announced two additions to its...

Social Media Study: Stress Hurts Call Center Employees and the Customer Experience ATLANTA, July 01, 2021 (GLOBE NEWSWIRE) -- Jacada, a leading provider of AI and RPA powered virtual assistants, recently released key insights on why contact center employees are stressed and how...

Servion Global Solutions and Jacada Join Forces to Build Automation-First Contact Centers & Deliver Effortless Customer Experiences ATLANTA, Nov. 18, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Servion Global Solutions, a leading Contact...

Jacada Broadens Hyperautomation and Actionable Intelligence with Interact 12 Release ATLANTA, Feb. 13, 2020 (GLOBE NEWSWIRE) -- Jacada Inc., a global leader in customer service automation software, announces the recent release of Interact 12.0 – the customer service automation...