Consumers Say No to Chatbot Silos in US and UK Survey
07 févr. 2018 06h30 HE
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eGain Corporation
Independent survey of 3000 consumers by Chatbots.org reveals that lack of integration with human-assisted service is the biggest pain point in using virtual assistants SUNNYVALE, Calif. and NEWBURY,...
Consumers Say No to Chatbot Silos in US and UK Survey
07 févr. 2018 02h00 HE
|
eGain Corporation
Independent survey of 3000 consumers by Chatbots.org reveals that lack of integration with human-assisted service is the biggest pain point in using virtual assistants SUNNYVALE, Calif. and NEWBURY,...