Consumers Say No to Chatbot Silos in US and UK Survey Independent survey of 3000 consumers by Chatbots.org reveals that lack of integration with human-assisted service is the biggest pain point in using virtual assistants SUNNYVALE, Calif. and NEWBURY,...

Seventy-Nine Percent of Diners Say Technology Improves Their Restaurant Experience BOSTON, Oct. 12, 2016 (GLOBE NEWSWIRE) -- Seventy-nine percent of consumers agree that technology improves their restaurant experience, according to a survey conducted by Toast Restaurant POS, the...

The Customer is Always Right and the Customer Wants Cotton New York, July 16, 2014 (GLOBE NEWSWIRE) -- According to the Cotton Incorporated Lifestyle Monitor™ Survey, which has monitored consumer shopping habits and preferences for two decades, 62% of...

Most U.S. Consumers Want the Option to Receive Paper Bills and Statements CHICAGO, IL--(Marketwired - Aug 1, 2013) -  As pressure to go paperless from banks, utilities, telecommunications companies and other service providers grows, a majority of U.S. consumers wants...