Selligent Marketing Cloud and Calabrio Partner to Connect Contact Center and Marketing Insights for Improved Customer Experience
11 sept. 2018 10h30 HE
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Selligent Marketing Cloud
REDWOOD CITY, Calif. and NASHVILLE, Tenn., Sept. 11, 2018 (GLOBE NEWSWIRE) -- Selligent Marketing Cloud, the B2C marketing automation company, and Calabrio, a leading provider of customer engagement...
Leading North America Cable Operator Selects Guavus AI-Powered Analytics to Deliver Premium Customer Service
20 juin 2018 08h11 HE
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Guavus
SAN JOSE, Calif., June 20, 2018 (GLOBE NEWSWIRE) -- Guavus, a pioneer in artificial Intelligence (AI)-based big data analytics, today announced that one of the largest North America cable operators...
High-Performing Nuance Partners Recognized for Notable Achievements
31 mai 2018 08h00 HE
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Nuance Communications, Inc.
BURLINGTON, Mass., May 31, 2018 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. today announced the North American Partner Award winners, recognizing key partners for their commitment to Nuance,...
Interactions Extends Privacy and Security With Release of A First-of-its-Kind GDPR API
16 mai 2018 09h00 HE
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Interactions
FRANKLIN, Mass., May 16, 2018 (GLOBE NEWSWIRE) -- Interactions, LLC, a leading provider of Intelligent Virtual Assistants (IVAs) for enterprise customer engagement, today announced the release of...
iPass Partners with Tech Data to Improve Operational Efficiency and Quality of Service While Reducing Operating Expenses
08 mai 2018 08h00 HE
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iPass Inc.
REDWOOD SHORES, Calif., May 08, 2018 (GLOBE NEWSWIRE) -- iPass Inc. (NASDAQ:IPAS), a leading provider of global mobile connectivity, today announced it is expanding its partnership with Tech Data to...
B2X Secures 4.25 Million Euros Funding to Accelerate Growth in IoT and Smartphone Market
19 juil. 2017 03h55 HE
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B2X Care Solutions GmbH
MUNICH, Germany, July 19, 2017 (GLOBE NEWSWIRE) -- Customer care provider B2X announced today that it has successfully completed the first round of comprehensive financing with Seligman Private...
Plantronics Customer Care Now Offers Global Customer Support 24 Hours a Day, Six Days a Week
06 févr. 2017 08h00 HE
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Plantronics
SANTA CRUZ, Calif., Feb. 06, 2017 (GLOBE NEWSWIRE) -- Plantronics (NYSE:PLT) today announced the expansion of its Technical Assistance Center – part of Plantronics Customer Care. This growth...
Overstock.com to Open Customer Care Facility in Washington
21 déc. 2016 17h35 HE
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Overstock.com, Inc.
SALT LAKE CITY, Dec. 21, 2016 (GLOBE NEWSWIRE) -- Overstock.com, Inc. (NASDAQ:OSTK) has finalized plans to open a new Customer Care call center in Grays Harbor County, Washington, bringing at least...
Leading Global Technology Company Places Additional Material Order to Extend Jacada Visual IVR Implementation
28 juin 2016 07h00 HE
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Jacada
ATLANTA, GA--(Marketwired - June 28, 2016) - Jacada Ltd. (OTCQB: JCDAF), a leading global provider of customer experience technology designed to simplify the interaction between businesses and their...
SP Express Names New Director of Operations
18 mai 2016 08h30 HE
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SP Express
DALLAS, May 18, 2016 (GLOBE NEWSWIRE) -- SP Express, a leading provider of domestic and international order fulfillment, customer care and marketplace marketing and management services, is pleased...