eGain named a Representative Vendor in the 2024 Gartner® Market Guide for Customer Service Knowledge Management Systems
13 juin 2024 12h14 HE
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eGain Corporation
SUNNYVALE, Calif., June 13, 2024 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced that it has been named in the 2024 Gartner...
Encompass Supply Chain Solutions Selects Blitzz’s App-Free Video Support to Identify Replacement Parts Remotely
13 juin 2024 09h00 HE
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Blitzz
SAN JOSE, Calif., June 13, 2024 (GLOBE NEWSWIRE) -- Blitzz, the app-free mobile video platform for remote customer support, today announced that Encompass Supply Chain Solutions, a leading national...
Global Healthcare CRM Market Size, Share & Trends Analysis Report 2024-2030: A $17.87 Billion Market in 2023, with Expected CAGR of 7.7% during 2024-2030
12 juin 2024 10h26 HE
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Research and Markets
Dublin, June 12, 2024 (GLOBE NEWSWIRE) -- The "Global Healthcare CRM Market Size, Share & Trends Analysis Report by Functionality, Deployment Mode (On-premise Model, Cloud/Web-based Model),...
Ushur Launches Prebuilt Care Navigation Solutions for Maternal and New Baby Health Journeys and Chronic Condition Management
11 juin 2024 11h00 HE
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Ushur
SANTA CLARA, Calif., June 11, 2024 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced prebuilt AI-powered digital self-service solutions for...
Jitterbit Unveils Future of AI Automation at “AI Accelerate: London 2024” Event
06 juin 2024 06h05 HE
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Jitterbit
Jitterbit shares AI vision, demonstrates three AI-powered product betas and announces three leadership appointments at “AI Accelerate: London 2024” event
Sanas Unveils Free-Forever Noise Cancellation for Contact Center Agents Globally
05 juin 2024 08h00 HE
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Sanas
LAS VEGAS, June 05, 2024 (GLOBE NEWSWIRE) -- Today at Customer Contact Week (CCW), Sanas, provider of the world's first Real-Time Accent Translation technology, announced its newest product, Sanas...
Western Financial Group Works to Make Insurance More Approachable, Launches Giveaway Campaign
04 juin 2024 13h54 HE
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Western Financial Group
High River, Alberta, June 04, 2024 (GLOBE NEWSWIRE) -- Western Financial Group’s ‘Glamp Up Your Summer Giveaway’ campaign officially kicked off on June 3, when new customers can join existing ones...
Jitterbit Launches Premier Support Tiers to Deliver Enhanced Coverage, New Access Options
30 mai 2024 06h05 HE
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Jitterbit
Available for all Harmony iPaaS, Vinyl, eiCloud and Wevo customers, Jitterbit launches Premier Support tiers for mission-critical workloads.
Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering
14 mai 2024 08h00 HE
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Coveo Solutions Inc.
Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering
Freshworks Reports First Quarter 2024 Results
01 mai 2024 16h10 HE
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Freshworks Inc
First quarter revenue grew 20% year-over-year, 19% adjusting for constant currencyImproved business efficiency with $40.6 million in net cash provided by operating activities and $38.7 million of free...