Chris Caldwell, CEO of Concentrix + Webhelp
Concentrix and Webhelp Complete Combination, Creating a Diversified Global CX Leader, Well-Positioned for Growth
25 sept. 2023 06h00 HE | Concentrix
Concentrix Corporation (NASDAQ: CNXC), announced it has closed its combination with Webhelp.
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Conduent CX Research Finds Strong CX Fundamentals Are Essential for Maximum Impact in the Retail/eCommerce Consumer Relationship
13 sept. 2023 08h45 HE | Conduent Business Services, LLC
FLORHAM PARK, N.J., Sept. 13, 2023 (GLOBE NEWSWIRE) -- Conduent Incorporated (Nasdaq: CNDT), a global technology-led business solutions and services company, released new research that provides a...
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Inspiro Triumphs with Three Stevies at the 2023 International Business Awards®
04 sept. 2023 12h00 HE | Inspiro Relia, Inc.
MANILA, Philippines, Sept. 05, 2023 (GLOBE NEWSWIRE) --  Inspiro, the global CX outsourcing leader, was recognized for its outstanding achievements in three categories at the 20th Annual...
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AVANT Appoints Mike Wolfington Sales VP of the West
15 août 2023 09h02 HE | AVANT Communications
CHICAGO, Aug. 15, 2023 (GLOBE NEWSWIRE) -- AVANT, a platform for IT decision-making and the nation’s premier Technology Services Distributor, today announced the appointment of Mike “Wolf”...
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GNS Experiences Growth and Success Following its Acquisition by ARG
31 juil. 2023 08h05 HE | ARG
MCLEAN, Va., July 31, 2023 (GLOBE NEWSWIRE) -- Florida-based Global Network Services (GNS), an IT services agent primarily focused on providing voice and networking services to businesses located...
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Customers Name Coveo Best Enterprise Search Vendor for the Third Consecutive Year in SoftwareReviews' 2023 Emotional Footprint Report
27 juil. 2023 08h00 HE | Coveo
MONTREAL and SAN FRANCISCO, July 27, 2023 (GLOBE NEWSWIRE) -- Coveo Solutions Inc (TSX:CVO), a leader in AI platforms that transform digital experiences with intelligent search, recommendations, 1:1...
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Freshworks to Announce Second Quarter 2023 Financial Results on August 1, 2023
06 juil. 2023 08h00 HE | Freshworks Inc
SAN MATEO, Calif., July 06, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the second quarter ended June 30, 2023 following the close of market on...
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SANDSIV and IAM Partner to Speed CX Adoption in the Caribbean
06 juil. 2023 03h00 HE | SandSIV Switzerland Ltd.
ZURICH, Switzerland, July 06, 2023 (GLOBE NEWSWIRE) -- SANDSIV, a leading provider of CX and Voice of Customer technology, has established a strategic partnership with Island Analytics &...
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Frame AI Announces New Product Features that Streamline Privacy Compliance and Minimize Costs of Customer Service Requests
27 juin 2023 10h15 HE | Frame AI
NEW YORK, June 27, 2023 (GLOBE NEWSWIRE) -- Frame AI, the leading AI-powered, customer intelligence platform, announced today the availability of new product features focused on Enterprise use...
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eGain Launches One-of-a-Kind Pilot Program for Generative AI
27 juin 2023 06h30 HE | eGain Corporation
SUNNYVALE, Calif., June 27, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI Knowledge platform for customer engagement automation, today announced the launch of a unique...