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ICMI Certifies WPS Health Solutions (WPS) via its Contact Center Site Assessment Program COLORADO SPRINGS, Colo., Dec. 03, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced that it has certified...
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ICMI Announces the Honorees for the Inaugural ICMI Customer Experience Movers & Shakers List
17 sept. 2018 13h00 HE | ICMI Contact Center Demo
COLORADO SPRINGS, Colo., Sept. 17, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces the honorees for the...
ICMI Contact Center
ICMI Contact Center Demo Announces 2018 Program with Sessions from St. Jude Children’s Research Hospital, Pier 1 Imports & More
21 août 2018 09h00 HE | ICMI Contact Center Demo
COLORADO SPRINGS, Colo., Aug. 21, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, announces its conference program for...
ICMI Contact Center
ICMI Contact Center Demo Announces Keynote Lineup with Experts in Customer Experience, Brand-Building, Business Leadership & More
04 juin 2018 09h00 HE | ICMI Contact Center Demo
COLORADO SPRINGS, Colo., June 04, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, announces its keynote lineup for ICMI...
ICMI Announces the W
ICMI Announces the Winners of the 2018 ICMI Global Contact Center Awards
22 mai 2018 21h00 HE | ICMI Contact Center Expo
COLORADO SPRINGS, Colo., May 22, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced the recipients of this...
More than 50 Leading
More than 50 Leading Companies Announce New Products, Services, Demonstrations & More at ICMI Contact Center Expo 2018
15 mai 2018 06h00 HE | ICMI Contact Center Expo
COLORADO SPRINGS, Colo., May 15, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today reveals more than 50 announcements...
Jacada Wins ICMI Best New Technology Solution Award
06 juin 2017 08h00 HE | Jacada
ATLANTA, GA--(Marketwired - June 06, 2017) - Jacada, Inc. (OTCQB: JCDAF), a leading global provider of customer service technology designed to simplify the interaction between businesses and their...
CallCopy Unveils New cc: Discover Features at Annual Call Center Exhibition
16 sept. 2008 11h02 HE | CallCopy, Inc.
COLUMBUS, OH and PHOENIX, AZ--(Marketwire - September 16, 2008) - ACCE -- CallCopy, Inc., a leading provider of call recording and quality monitoring software, today introduced the latest updates to...