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eGain launches AI Agent for Contact Centers, enhancing agent performance and customer satisfaction by enabling all agents to assist like experts.

Dublin, Jan. 20, 2025 (GLOBE NEWSWIRE) -- The "2024 - 2025 Knowledge Management for the AI-Enabled Enterprise" report has been added to ResearchAndMarkets.com's offering. The report examines the...

eGain announces that it has been named a Visionary in the Gartner Magic Quadrant for the CRM Customer Engagement Center.

eGain announces that it is a Gold Sponsor for the 20th Knowledge Management Days Conference, being held November 19-20, 2024, in Stuttgart, Germany.

eGain was selected as the Readers’ Choice for 2024 by KMWorld Magazine in the Customer Experience and Support category.

eGain announces game-changing enhancements to its AI Knowledge Platform at its Solve 24 conference in Chicago.

eGain announces Solve 2024 conference to explore AI knowledge for customer service, set for October 29-30 in Chicago.

From Australia’s Start-Up Scene to San Francisco Tech Week, Knowz Founders Unveil AI Platform to Revolutionize Enterprise Knowledge Management

Progress has released Semaphore 5.10, introducing intuitive AI-assisted knowledge modeling, extended mapping capabilities and classification filtering.

SUNNYVALE, Calif., Aug. 14, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced the release of “Knowledge Management For Dummies, eGain 2nd...