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eGain launches AI-guided knowledge solution for omnichannel engagement in the Salesforce ecosystem
13 nov. 2019 12h06 HE | eGain Corporation
SUNNYVALE, Calif., Nov. 13, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today launched eGain for Sales Force, Fall 2019 Edition....
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eGain Reimagines Omnichannel Customer Engagement with Conversational Automation, Augmented Agents, and Full-Spectrum Analytics
15 oct. 2019 12h00 HE | eGain Corporation
SUNNYVALE, Calif., Oct. 15, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced major enhancements to its eGain Solve™...
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A-dec Selects eGain for AI-Powered Customer Support
25 juil. 2019 06h30 HE | eGain Corporation
SUNNYVALE, Calif., July 25, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced that A-dec, world’s leading dental...
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eGain Makes Disruptive, Free Chatbot Offer for Upcoming London Conference
29 avr. 2019 05h00 HE | eGain Corporation
DX19 attendees will get a free, starter version of eGain’s omnichannel virtual assistant for Apple Business Chat, Facebook Messenger, SMS, and websites SUNNYVALE, Calif. and NEWBURY, United Kingdom,...
Harvard Business School Online Courses Lead to Career Advancement
16 janv. 2019 15h48 HE | YourUpdateTV
BOSTON, Jan. 16, 2019 (GLOBE NEWSWIRE) -- Harvard Business School Online released results of a recent survey of nearly 1,000 past participants, showing that earning an online business certificate...
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eGain Announces Integration with Salesforce.com
19 déc. 2017 06h30 HE | eGain Corporation
SUNNYVALE, Calif., Dec. 19, 2017 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced its integration with Salesforce.com. ...
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New Coveo for Salesforce, Communities Edition Brings Collective Enterprise Knowledge Into Salesforce Communities to Transform Customer Self-Service
18 nov. 2013 09h00 HE | Coveo
QUEBEC--(Marketwired - Nov 18, 2013) - Today Coveo announced that it has launched Coveo for Salesforce Communities, expanding its Coveo for Salesforce line of search & relevance...
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EXFO Utilizes Contextual Knowledge to Become Even More Relevant and Responsive to Customers With Coveo for Salesforce
30 sept. 2013 15h16 HE | Coveo
QUEBEC--(Marketwired - Sep 30, 2013) - Today Coveo announced that EXFO, the leading provider of next-generation test and service assurance solutions for wireline and...
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Coveo Expands Cloud Connectivity for Salesforce Users, Transforming Knowledge Management for Customer Service
18 juil. 2013 09h00 HE | Coveo
QUEBEC--(Marketwired - Jul 18, 2013) - Today Coveo announced that its highly advanced search application, Coveo for Salesforce, available on the Salesforce.com...
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Coveo Named a 2013 CODiE Award Finalist for Best Relationship Management Solution
17 avr. 2013 09h00 HE | Coveo
QUEBEC--(Marketwired - Apr 17, 2013) - Coveo today announced that Coveo for Salesforce has been named a finalist for the 2013 SIIA Software CODiE Awards for Best...