HDI Announces Most-Read Technical Support and Service Management Topics of 2019
18 déc. 2019 08h08 HE
|
HDI
COLORADO SPRINGS, Colo., Dec. 18, 2019 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, today announced the topics and trends that...
It’s the End of the IT Service Desk as We Know it (and We Feel Fine)
29 oct. 2019 09h00 HE
|
Ayehu Inc.
SAN JOSE, Calif. and CAMPBELL, Calif., Oct. 29, 2019 (GLOBE NEWSWIRE) -- Ayehu, a leader in intelligent automation, and Rulai today announced a partnership to deliver a self-driving IT issue...
Splashtop Releases New Remote Support Integration with Zendesk
23 oct. 2019 07h45 HE
|
Splashtop Inc.
San Jose, Calif., Oct. 23, 2019 (GLOBE NEWSWIRE) -- Splashtop Inc., the worldwide leader in remote access, collaboration, and remote support solutions, has partnered with Zendesk, Inc. to bring...
SolarWinds Expands IT Service Management Offering With SolarWinds Discovery
21 août 2019 06h30 HE
|
SolarWinds Worldwide, LLC.
AUSTIN, Texas, Aug. 21, 2019 (GLOBE NEWSWIRE) -- SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the launch of SolarWinds® Discovery....
SolarWinds Announces the Availability of SolarWinds Service Desk
18 juin 2019 07h30 HE
|
SolarWinds Worldwide, LLC.
The SaaS-based offering, available immediately, complements the company’s current IT Service Management (ITSM) product suite, extending ITSM capabilities to businesses of all sizes and maturity ...
TeamViewer Now Integrated with Zoho CRM and Zoho Desk
10 avr. 2019 09h05 HE
|
TeamViewer US LLC
TAMPA BAY, April 10, 2019 (GLOBE NEWSWIRE) -- TeamViewer®, the world’s leading provider of remote connectivity solutions, today announced that its remote assistance platform is fully integrated...
Stefanini Launches New End-User Computing Tools
23 avr. 2018 14h43 HE
|
Stefanini
Tech On Demand, d3 and Tech On the Go are incorporated in the company's portfolio of solutions to reinforce the unique advantages of their field services. SOUTHFIELD, Mich., April 23, 2018 (GLOBE...
HDI Launches New Trainings Offering Based on Recent Data That Shows More Than 90% of the Service and Support Industry May Lack Strategic Use of Metrics
14 févr. 2018 09h00 HE
|
HDI18
COLORADO SPRINGS, Colo., Feb. 14, 2018 (GLOBE NEWSWIRE) -- HDI, the leading membership association and certification body for service and support professionals, announces the launch of the all new...
HDI 2018 Offers Most Interactive Program to Date with Sessions from Microsoft, Coca-Cola, Southwest Airlines & More
17 janv. 2018 09h00 HE
|
HDI18
COLORDADO SPRINGS, Colo., Jan. 17, 2018 (GLOBE NEWSWIRE) -- HDI, the leading membership association and certification body for service and support professionals, announces its most interactive...
Glasswing Ventures Leads $8M Series A In Talla’s A.I. Driven Service Desk
19 juin 2017 11h00 HE
|
Talla, Inc.
BOSTON, June 19, 2017 (GLOBE NEWSWIRE) -- Talla, the leader in intelligent conversational service desks for the enterprise, announced today it has raised $8.3 million in a Series A round of...