HP and Nokia Deliver An Integrated Service Quality Assurance Solution for Mobile Operators and Service Providers

TELEMANAGEMENT WORLD, Nice, France, May 13, 2002 -- Hewlett-Packard Company (NYSE:HPQ) and Nokia (NYSE:NOK) today announced the integrated service quality assurance solution for service providers, a solution designed to provide integrated service management of telco and IT environments.

The solution combines the strength of HP and Nokia technologies, software and consulting services. It leverages Nokia NetAct(TM) Framework, a centralized operation support system for mobile telecom management, and the innovative HP Integrated Service Management (ISM) solution, which is based on the HP OpenView services management product suite. The solution offers service providers a single view over voice and data infrastructures, enabling a substantial reduction in operational costs and an increase in service quality and customer satisfaction.

As service providers evolve their networks from 2G to 3G systems, a comprehensive solution is critical to manage those converging environments. The HP/Nokia solution enables service providers to transition more quickly from network to service management and from managing only voice services to managing voice and data services together. Combined with HP's consulting services, the companies offer a leading solution for service providers.

"Nokia is strongly committed to delivering cost-saving network management systems and tools," said Jorma Häkkinen, Vice President, Nokia Networks. "By moving from traditional 2G network management to packet-core and 3G systems, the convergence of traditional network management and IP/IT network management will become a reality. Nokia believes that this joint solution with HP combines the best expertise of the two companies and meets the challenges of a converging management environment for the benefit of our customers."

As the next evolution of the successful NetAct(TM) Framework and market leading HP OpenView products, the systems together monitor, control and report the health of services and infrastructure across various boundaries. The result is the ability to maintain functions across all layers of the service environment-including the network, systems, applications, service and the Internet. The solution can be delivered with default service-level indicators, which can be amended to suit operators' individual requirements.

Radiolinja, a Finnish mobile operator, has established a single organization for IT and telecommunications operations called Radiolinja Aava, which is working closely with HP and Nokia. "From the beginning we have been strongly developing tools and operational processes that support our integrated services," said Jarmo Jätyri, CEO, Radiolinja Aava. "We are delighted to see market leaders from the IT and telco worlds coming together to provide a solution that supports our vision."

"Next generation mobile service providers will excel by providing the best total customer experience," said Michele Campriani, worldwide marketing manager, HP Network and Service Provider Organization. "HP and Nokia have combined their respective knowledge of mobility and IT/IP infrastructure into a solution that will give mobile service providers a higher level of confidence and ability to deliver services that meet customer quality expectations."

HP and Nokia customers and partners will be on hand at HP's booth (No. 25) and Nokia's booth (No. 80) at TeleManagement World in Nice, France, May 13-16, 2002, where the two companies will demonstrate the jointly developed ISQA solution.

About Nokia
Nokia is the world leader in mobile communications. Backed by its experience, innovation, user-friendliness and secure solutions, the company has become the leading supplier of mobile phones and a leading supplier of mobile, fixed broadband and IP networks. By adding mobility to the Internet, Nokia creates new opportunities for companies and further enriches the daily lives of people. Nokia is a broadly held company with listings on six major exchanges.

About HP
HP is a leading global provider of products, technologies, solutions and services to consumers and businesses. The company’s offerings span IT infrastructure, personal computing and access devices, global services and imaging and printing. The merged company had combined revenue of approximately $81.7 billion in fiscal 2001 and operations in more than 160 countries. Information about HP and its products can be found at http://www.hp.com.


This news release contains forward-looking statements that involve risks and uncertainties, as well as assumptions that, if they never materialize or prove incorrect, could cause the results of HP and its consolidated subsidiaries to differ materially from those expressed or implied by such forward-looking statements. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements of the plans, strategies, and objectives of management for future operations; any statements concerting proposed new products, services, developments or industry rankings; any statements regarding future economic conditions or performance; statements of belief and any statement of assumptions underlying any of the foregoing. The risks, uncertainties and assumptions referred to above include the ability of HP to retain and motivate key employees; the timely development, production and acceptance of products and services and their feature sets; risks associated with customer uncertainty in light of proposed acquisitions; and other risks that are described from time to time in HP's Securities and Exchange Commission reports, including but not limited to the annual report on Form 10-K for the year ended Oct. 31, 2000, and subsequently filed reports. HP assumes no obligation and does not intend to update these forward-looking statements.

Further information:

Kathleen Irvin, for HP
Golin/Harris International
Tel. + 1 415 808 9831
kirvin@golinharris.com

Riitta Mård, Nokia
Tel. + 358 7 1803 8195
riitta.mard@nokia.com

Laurie Armstrong, Nokia
Tel. +1 972 894 6043
laurie.armstrong@nokia.com