AUSTIN, TX -- (MARKET WIRE) -- March 15, 2007 -- ETS, the most trusted provider of
research-driven educational products and services, has selected MessageOne
to provide email continuity and emergency notification services.
The world's foremost educational testing organization, ETS develops,
administers and scores more than 24 million tests annually in more than 180
countries and 9,000 locations worldwide. Because ETS has a complex and
widely dispersed operation, it is critical that the organization is able to
maintain email continuity and effective, real-time communications during
emergencies and crises. Following an extensive evaluation of email
continuity and emergency notification solutions, ETS picked MessageOne's
EMS Email Continuity™ and AlertFind™ for emergency notification.
MessageOne provides award-winning managed services to ensure that
mission-critical applications, email and data are always available, no
matter what system fails or disaster strikes. The company also offers
today's most powerful emergency notification system and email archiving
service. MessageOne is the only vendor offering both email continuity and
emergency notification as an integrated solution, solving both business
needs and simplifying the end users' experience.
All Roads Lead to MessageOne for Email Continuity
"ETS's email system must be fail-safe under all circumstances, because it
is the backbone of our daily business," said Tim Mathews, Director of Risk
Management and Corporate Security at ETS. "I knew MessageOne had a great
reputation, but when every technology provider we contacted recommended an
email continuity solution powered by MessageOne, the decision to work
directly with the firm was a very easy one to make -- all roads led us to
MessageOne."
When an organization's primary Microsoft Exchange or Lotus Notes email
system fails, an administrator activates MessageOne's EMS Email Continuity
for immediate access to a fully integrated standby email system. Unlike
other high availability solutions, EMS Email Continuity is immune to
database corruption and Windows viruses. It is the only solution that
offers complete email protection, costs a fraction of other less-effective
options, and can be installed in as little as an hour. ETS now is able to
ensure 60-second continuity of email service, including access to contacts
and calendar information in a manner that is transparent to end-users.
Users simply continue working via email on the EMS system anywhere they
have Internet access, even from BlackBerry devices.
AlertFind Enables Timely Communication During Crises
In the event of an emergency, an ETS administrator can activate AlertFind,
a direct, two-way communication channel for reaching large numbers of
employees and other constituents quickly and efficiently. AlertFind
enables ETS to:
-- Simultaneously and automatically send alerts to thousands of
recipients to inform them of crises and provide information on next steps;
-- Immediately bridge emergency managers into conference calls with the
push of a single button;
-- Know in real time whether the notifications have been delivered and
acknowledged by recipients;
-- Escalate the notification process (if the first method of contact does
not work, the system automatically uses all available alternate
communication channels based on each individual's profile home phone, cell
phone, email, wireless email device, pager, etc.); and
-- Use intelligent polling, a survey feature, to find out whether
employees are safe or need help and/or other support.
"ETS has tremendous impact everyday all over the world -- not only on its
own employees but on millions of students and schools, including colleges
and universities," said Satin Mirchandani, CEO of MessageOne. "With
MessageOne, ETS's email system is always available to these constituents,
and the organization is equipped to communicate effectively during
emergencies -- everyday, around the clock and throughout the world."
About MessageOne
Headquartered in Austin, Texas, MessageOne is the leading provider of
managed services for email management, archive and business continuity. The
company's Email Management Services (EMS) provides comprehensive email
archiving, continuity, recovery, security and storage management for
enterprise email systems. In addition, MessageOne's AlertFind™ provides
guaranteed emergency notification and escalation to help companies protect
their employees during any crisis or disaster. Millions of users around the
world depend on MessageOne for its award-winning managed services. For more
information, please visit
www.messageone.com.
About ETS
ETS is a nonprofit institution, whose mission is to advance quality and
equity in education by providing fair and valid assessments, research and
related services for all people worldwide. In serving individuals,
educational institutions and government agencies around the world, ETS
customizes solutions to meet the need for teacher professional development
products and services, classroom and end-of-course assessments, and
research-based teaching and learning tools. Founded in 1947, ETS today
develops, administers and scores more than 24 million tests annually in
more than 180 countries, at over 9,000 locations worldwide. For more
information, please visit
www.ets.org.
Contact Information: For more media information, contact:
Susie Tull
Vice President, Corporate Communications
MessageOne, Inc.
Phone: 512-652-4500
Email: Email Contact
Lisa Hendrickson
Public Relations
MessageOne, Inc.
Phone: 516-767-8390
Email: Email Contact