Contact Information: Media Contact: Jennifer Overhulse-King St. Nick Media Services 859-803-6597
BlueWave Technology Congratulates Farmers Alliance's John Foster
Recently Named 2009 Claims Professional of the Year by Claims Magazine
| Source: BlueWave Technology
LAS VEGAS, NV--(Marketwire - June 3, 2009) - BlueWave Technology is pleased to congratulate John
Foster, vice president of claims for Farmers
Alliance Mutual Insurance for winning the distinguished Claims
Professional of the Year Award from Claims Magazine, a National Underwriter
publication for the property/casualty insurance industry. The award was
given at the 13th
Annual ACE Conference in Las Vegas.
"Farmers Alliance is extremely proud of John Foster and his recognition for
this prestigious award," said Jack Rader executive vice president and chief
operating officer at Farmers Alliance. "John has been very successful in
integrating outstanding personal service to our policyholders with the use
of technology to improve our efficiency. His people respect his
experience and innovative ideas to keep them constantly looking for ways to
improve. Congratulations, John, we are all very happy for you to receive
this award!"
Claims Magazine's award recognizes overall excellence in the claim-handling
arena. Recipients are heavily involved in continuing education initiatives
that foster a sense of commitment to not only upholding the integrity of
current industry practices but also improving upon them. The award is given
annually at the ACE Conference.
"While I'd like to say selecting John Foster as this year's Claim
Professional of the Year was a difficult decision, it wasn't," said Eric
Gilkey, editor-in-chief of Claims Magazine. "John's record of implementing
customer service and continuing education initiatives -- not to mention his
ability to create a dynamic and engaging work environment -- positioned him
as the candidate to beat from the beginning of the process. His leadership
and dedication is an example for others in the claim industry to follow,
and we're pleased to recognize his efforts with this award."
John Foster has more than 20 years experience as a property/casualty claim
management professional and holds AIC and CPCU designations. At Farmers
Alliance, Foster has illustrated how one person with a passion for
continuous improvement, efficiency, fair and ethical handling, and
customer-centric operations can improve processes and leverage resources
for carriers of even modest sizes and budgets. Foster has raised the bar
for claim handling by working smart, leveraging resources, including tools,
technology, and people, to transform Farmers Alliance's claim department
from a paper-based organization to one that is nimble enough to adopt and
leverage technology for faster, more efficient, accurate, and
customer-centric claim management.
Most recently Farmers Alliance won the 2009 Celent Model Carrier of the Year Award
for recent technology initiatives, including an overhaul of their core
claims system during which several legacy systems were replaced with the
browser-based PipelineClaims from BlueWave Technology.
About BlueWave Technology
BlueWave Technology, developer of PipelineClaims, a state-of-the-art,
browser-based, technology solution that combines core claims administration
capabilities with business process management (BPM) and configurable
business rules, offers rich functionality to help property/casualty
insurance companies, third-party administrators (TPAs), and self-insured
organizations improve customer service, enhance profitability, drive down
claim costs and increase customer retention rates through modern technology
with the lowest total cost of ownership (TCO) available in the insurance
industry today. For more information about BlueWave Technology or
PipelineClaims, please contact Renata Bell at 866.927.9981 or
rbell@bluewave-technology.com.