drugstore.com Reports Record Revenues, Net Income and Adjusted EBITDA in the Second Quarter of 2009




        OTC, Beauty and Vision Continue to Outpace the Industry

     Adjusted EBITDA Increases 81% Year-Over-Year to $5.5 Million

    Company Achieves GAAP Profitability and Free Cash Flow of
                          $3.7 Million

BELLEVUE, Wash., July 30, 2009 (GLOBE NEWSWIRE) -- drugstore.com, inc. (Nasdaq:DSCM), a leading online retailer of health, beauty, vision, and pharmacy products, today announced its financial results for the second quarter ended June 28, 2009. The company reported record quarterly net sales of $100.3 million, driven by strong OTC and vision sales. Gross margins increased 80 basis points year-over-year and net income for the quarter was $1.0 million. The company increased adjusted EBITDA by 81% to a record $5.5 million from $3.0 million reported in the same period of the prior year. Adjusted EBITDA is a non-GAAP financial measure defined as earnings before interest, taxes, depreciation, and amortization of intangible assets and non-cash marketing expense, adjusted to exclude the impact of stock-based compensation expense.

"I am very pleased to report another strong quarter for drugstore.com," said Dawn Lepore, chief executive officer and chairman of the board of drugstore.com, inc. "Revenues, net income and adjusted EBITDA were all the highest in company history and we posted our third consecutive quarter of GAAP profitability and delivered $3.7 million in free cash flow. In a challenging consumer environment, we continue to outpace the industry, with OTC sales growth of 10% year-over-year, total beauty sales growth of 13% and vision growth of 11%."

"During the second quarter, our marketing strategy, new partnerships, and improved conversion helped drive new customer growth of 14%. OTC gross margins of 31.7% were highest in company history -- up 120 basis points year-over-year and 100 basis points sequentially -- due to our profitability initiatives and the mix of promotions in the quarter. In addition to the strength of our core business, we will continue to layer on strategic growth opportunities that leverage our platform. On June 1st, we successfully launched our partnership with Medco Health Solutions (NYSE:MHS), the nation's leading pharmacy benefit manager, and we expect revenues from this partnership to start to ramp in the second half of the year," concluded Ms. Lepore.

Net income for the second quarter of 2009 was $1.0 million, or $0.01 per share, compared to a net loss of $2.3 million, or $0.02 per share, for the second quarter of 2008. The second quarter of 2009 net income includes $1.1 million in non-cash stock-based compensation expense.

Outlook for Third Quarter of 2009

For the third quarter of 2009, the company is targeting net sales in the range of $94.0 million to $96.0 million, a net loss in the range of $2.8 to $3.8 million, and adjusted EBITDA in the range of $1.0 million to $2.0 million.

Financial and Operational Highlights for the Second Quarter of 2009

(All comparisons are made to the second quarter of 2008 and reflect the reporting of the local pick-up business as discontinued operations)

Key Financial Highlights:



 * Gross margins increased 80 basis points to 28.5%; excluding the 
   impact of mail-order pharmacy wholesale orders, gross margins were 
   29.3%.
 * Total contribution margin dollars increased by approximately 15%
   to $20.7 million.
 * Total orders grew by 9% to 1.5 million, while contribution margin
   dollars per order increased to approximately $14.30.
 * Fulfillment expenses as a percentage of sales decreased 110
   basis points to 10.8%.
 * Cash, cash equivalents, and marketable securities were $39.5
   million at quarter end.

Net Sales Summary:



 * OTC net sales grew approximately 10% to $71.3 million for the
   quarter, including Beauty.com growth of 10%.
 * Vision net sales grew 11% to $17.6 million for the quarter.
 * Mail-order pharmacy net sales remained flat at $11.5 million and
   included $3.3 million in wholesale orders.
 * Average net sales per order were $69.  Average net sales per
   order remained flat at $57 for OTC, increased to $117 for vision,
   and were up over 30% to $209 for mail-order pharmacy due to
   wholesale orders.
 * Net sales from repeat customers [1] represented 78% of net sales.

Key Customer Milestones:



 * We served approximately 403,000 new customers, inclusive of
   our strategic partnerships, during the quarter, up 14% over the
   same period in the prior year.
 * Marketing and sales expense per new customer remained flat
   at approximately $23.
 * We have now served over 10.6 million customers since inception.
 * The number of active customers [2] was 2.8 million, up 12% year
   over year.
 1. Net sales from repeat customers exclude Weil Lifestyle, LLC
    (Weil) related Custom Nutrition Services (CNS) net sales and
    reflect only the activity of customers making purchases through
    the Web sites of drugstore.com, inc. and its subsidiaries.
 2. Active customer base reflects those customers who have purchased
    at least once within the last 12 months. Both the active customer
    base (a trailing 12-month number) and average annual spend per
    active customer exclude net sales and orders generated by the
    company's CNS fulfillment relationship with Weil, and reflect
    only the activity of customers making purchases through the Web
    sites of drugstore.com, inc. and its subsidiaries.

Conference Call

Investors, analysts, and other interested parties are invited to join the drugstore.com, inc. quarterly conference call on July 30, 2009 at 5:00 p.m. ET (2:00 p.m. PT). To participate, callers should dial 877-941-8418 (international callers should dial 480-629-9809) five minutes beforehand. Investors may also listen to the conference call live at http://investor.drugstore.com/, by clicking on the "audio" hyperlink. A replay of the call will be available through Monday, August 3, 2009 by dialing 800-406-7325 (enter pass code 4119640#) or internationally at 303-590-3030 (enter pass code 4119640#) beginning two hours after completion of the call.

Non-GAAP Measures

To supplement the consolidated financial statements presented in accordance with GAAP, drugstore.com, inc. uses the non-GAAP measure of adjusted EBITDA, defined as earnings before interest, taxes, depreciation, and amortization of intangible assets and non-cash marketing expenses, adjusted to exclude the impact of stock-based compensation expense. This non-GAAP measure is provided to enhance the user's overall understanding of the company's current financial performance. Management believes that adjusted EBITDA, as defined, provides useful information to the company and to investors by excluding certain items that may not be indicative of the company's core operating results. In addition, because drugstore.com, inc. has historically provided adjusted EBITDA measures to investors, management believes that including adjusted EBITDA measures provides consistency in the company's financial reporting. However, adjusted EBITDA should not be considered in isolation, or as a substitute for, or as superior to, net income/loss, cash flows, or other consolidated income/loss or cash flow data prepared in accordance with GAAP, or as a measure of the company's profitability or liquidity. Although adjusted EBITDA is frequently used as a measure of operating performance, it is not necessarily comparable to other similarly titled captions of other companies due to differences in methods of calculation. Net income/loss is the closest financial measure prepared by the company in accordance with GAAP in terms of comparability to adjusted EBITDA. A reconciliation of adjusted EBITDA to net income/loss is included with the financial statements attached to this release.

In addition, the company uses the non-GAAP measure of free cash flow, defined as net cash provided by (used in) operating activities plus proceeds from the sale of discontinued operations less purchases of fixed assets as disclosed on our consolidated statements of cash flows. Management believes that free cash flow is an important liquidity metric because it measures, during a given period, the amount of cash generated that is available to service debt obligations, make investments, fund acquisitions and for certain other activities. Free cash flow is not a measure determined in accordance with GAAP and may not be defined or calculated by other companies in the same manner. Additionally, this financial measure is subject to variability quarter over quarter as a result of the timing of payments related to accounts payable, including inventory purchases, and accounts receivable. Since free cash flow includes investments in operating assets, management believes this non-GAAP liquidity metric is useful in addition to the most directly comparable GAAP measure of net cash provided by (used in) operating activities, and should not be used as a substitute for it or any other measure determined in accordance with GAAP. A reconciliation of free cash flow to net cash provided by operating activities is included with the supplemental financial schedules attached to this release.

About drugstore.com, inc.

drugstore.com, inc. (Nasdaq:DSCM) is a leading online retailer of health, beauty, vision, and pharmacy products. Our portfolio of brands includes: drugstore.com(tm), Beauty.com(tm), and VisionDirect.com(tm). All are accessible from http://www.drugstore.com and provide a convenient, private, and informative shopping experience while offering a wide assortment of more than 45,000 products at competitive prices.

The drugstore.com pharmacy is certified by the National Association of Boards of Pharmacy (NABP) as a Verified Internet Pharmacy Practice Site (VIPPS) and operates in compliance with federal and state laws and regulations in the United States.

The drugstore.com, inc. logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=6419

The financial results contained in this press release are preliminary and unaudited. In addition, this press release contains forward-looking statements regarding future events or the future financial and operational performance of drugstore.com, inc. Words such as "expect," "target," "believe," "may," "will," "continue," "start," "should," and similar expressions, are intended to identify forward-looking statements. Forward-looking statements are based on current expectations, are not guarantees of future performance and involve assumptions, risks, and uncertainties. Actual performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such differences could include, among other things: effects of changes in the economy, changes in consumer spending, fluctuations in the stock market, changes affecting the Internet, online retailing and advertising, difficulties establishing our brand, and building a critical mass of customers, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, risks related to business combinations and strategic alliances, possible tax liabilities relating to the collection of sales tax, consumer trends, the level of competition, seasonality, the timing and success of expansion efforts, changes in senior management, risks related to systems interruptions, possible governmental regulation, and the ability to manage a growing business. Additional information regarding factors that potentially could affect the business, financial condition, and operating results of drugstore.com, inc. is included in the company's periodic filings with the SEC on Forms 10-K, 10-Q, and 8-K. drugstore.com, inc. expressly disclaims any intent or obligation to update any forward-looking statement, except as otherwise specifically stated by it.



                          drugstore.com, inc.
                Consolidated Statements of Operations
           (in thousands, except share and per share data)
                             (unaudited)

                          Three Months Ended       Six Months Ended
                        ----------------------  ----------------------
                         June 28,    June 29,     June 28,   June 29,
                           2009        2008        2009        2008
                        ----------  ----------  ----------  ----------

 Net sales              $  100,341  $   92,248  $  198,656  $  184,816

 Costs and
  expenses:(1)(2)
   Cost of sales            71,762      66,679     142,314     133,862
   Fulfillment and order
    processing              10,878      10,946      21,902      21,946
   Marketing and sales       9,160       8,248      18,570      16,562
   Technology and
    content                  6,070       5,736      11,995      10,939
   General and
    administrative           4,206       4,900       7,577      10,294
   Amortization of
    intangible assets          214         210         421         455
                        ----------  ----------  ----------  ----------
     Total costs and
      expenses             102,290      96,719     202,779     194,058
                        ----------  ----------  ----------  ----------

 Operating loss             (1,949)     (4,471)     (4,123)     (9,242)

 Interest income, net           14         100          57         379
                        ----------  ----------  ----------  ----------

 Net loss from
  continuing operations     (1,935)     (4,371)     (4,066)     (8,863)
 Net income from
  discontinued
  operations                 2,961       2,099       5,946       3,906
                        ----------  ----------  ----------  ----------

 Net income (loss)      $    1,026  $   (2,272) $    1,880  $   (4,957)
                        ==========  ==========  ==========  ==========

 Basic and diluted net
  income (loss) per
  share                 $     0.01  $    (0.02) $     0.02  $    (0.05)
                        ==========  ==========  ==========  ==========

 Weighted average shares
  used in computation of:
  Basic and dilutive net
   income (loss) per
   share                99,828,307  96,478,573  98,591,960  96,435,655
                        ==========  ==========  ==========  ==========

 --------
 (1) Set forth below are the amounts of stock-based compensation by
 operating function recorded in the Statements of Operations:

 Fulfillment and order
  processing            $       95  $      103  $      214  $      288
 Marketing and sales           306         417         656         732
 Technology and content        219         246         464         604
 General and
  administrative               448       1,082         755       2,308
                        ----------  ----------  ----------  ----------
                        $    1,068  $    1,848  $    2,089  $    3,932
                        ==========  ==========  ==========  ==========

 (2) Set forth below are the amounts of depreciation by operating
 function recorded in the Statements of Operations:

 Fulfillment and order
  processing            $      745  $      686  $    1,491  $    1,144
 Marketing and sales             1           1           2           2
 Technology and content      2,337       1,976       4,560       3,481
 General and
  administrative               111         113         223         225
                        ----------  ----------  ----------  ----------
                        $    3,194  $    2,776  $    6,276  $    4,852
                        ==========  ==========  ==========  ==========


 SUPPLEMENTAL INFORMATION: Gross Profit and Gross Margin Information:

                                Three Months Ended   Six Months Ended
                                ------------------  ------------------
 (In thousands, unless          June 28,  June 29,  June 28,  June 29,
  otherwise indicated)            2009      2008      2009      2008
                                --------  --------  --------  --------

 Net sales                      $100,341  $ 92,248  $198,656  $184,816

 Cost of sales                    71,762    66,679   142,314   133,862
                                --------  --------  --------  --------

 Gross profit                   $ 28,579  $ 25,569  $ 56,342  $ 50,954
                                ========  ========  ========  ========

 Gross margin                       28.5%     27.7%     28.4%     27.6%
                                ========  ========  ========  ========


SUPPLEMENTAL INFORMATION: Segment Information:

                                Three Months Ended   Six Months Ended
                                ------------------  ------------------
                                June 28,  June 29,  June 28,  June 29,
                                  2009      2008      2009      2008
                                --------  --------  --------  --------
 Net sales:
 Over-the-Counter (OTC)         $ 71,299  $ 64,911  $143,386  $129,762
 Vision                           17,581    15,850    35,022    31,286
 Mail-order pharmacy              11,461    11,487    20,248    23,768
                                --------  --------  --------  --------
                                $100,341  $ 92,248  $198,656  $184,816
 Cost of sales:
 Over-the-Counter (OTC)         $ 48,687  $ 45,099  $ 98,614  $ 90,112
 Vision                           13,353    12,238    26,952    24,266
 Mail-order pharmacy               9,722     9,342    16,748    19,484
                                --------  --------  --------  --------
                                $ 71,762  $ 66,679  $142,314  $133,862
 Gross profit:
 Over-the-Counter (OTC)           22,612    19,812    44,772    39,650
 Vision                            4,228     3,612     8,070     7,020
 Mail-order pharmacy               1,739     2,145     3,500     4,284
                                --------  --------  --------  --------
                                $ 28,579  $ 25,569  $ 56,342  $ 50,954
                                ========  ========  ========  ========
 Gross margin:
 Over-the-Counter (OTC)            31.7%     30.5%      31.2%     30.6%
 Vision                            24.0%     22.8%      23.0%     22.4%
 Mail-order pharmacy               15.2%     18.7%      17.3%     18.0%
                                --------  --------  --------  --------
                                   28.5%     27.7%      28.4%     27.6%
                                ========  ========  ========  ========
 Variable order costs:
 Over-the-Counter (OTC)         $  6,372  $  5,869  $ 12,820  $ 11,834
 Vision                              787       747     1,563     1,490
 Mail-order pharmacy                 696       904     1,375     1,833
                                --------  --------  --------  --------
                                   7,855     7,520    15,758    15,157
 Contribution margin:
 Over-the-Counter (OTC)         $ 16,240  $ 13,943  $ 31,952  $ 27,816
 Vision                            3,441     2,865     6,507     5,530
 Mail-order pharmacy               1,043     1,241     2,125     2,451
                                --------  --------  --------  --------
                                $ 20,724  $ 18,049  $ 40,584  $ 35,797
                                ========  ========  ========  ========


 SUPPLEMENTAL INFORMATION: Reconciliation of Net Income (Loss) to
 Adjusted EBITDA (See Note 3 below):

                                Three Months Ended   Six Months Ended
                                ------------------  ------------------
 (In thousands, unless          June 28,  June 29,  June 28,  June 29,
  otherwise indicated)            2009      2008      2009      2008
                                --------  --------  --------  --------

 Net income (loss)              $  1,026  $ (2,272) $  1,880  $ (4,957)
 Amortization of intangible
  assets                             214       210       421       455
 Amortization of non-cash
  marketing                           --       573        --     1,145
 Stock-based compensation          1,068     1,848     2,089     3,932
 Depreciation                      3,194     2,776     6,276     4,852
 Interest income, net                (14)     (100)      (57)     (379)
                                --------  --------  --------  --------
             Adjusted EBITDA    $  5,488  $  3,035  $ 10,609  $  5,048
                                ========  ========  ========  ========

 NOTE 3: Supplemental information related to the Company's adjusted
 EBITDA for the three and six months ended June 28, 2009 and June 29,
 2008 is presented for informational purposes only and is not prepared
 in accordance with generally accepted accounting principles. Adjusted
 EBITDA is defined as loss before interest, taxes, depreciation, and
 amortization of intangible assets and non-cash marketing expense,
 adjusted to exclude the impact of stock-based compensation expense.


 SUPPLEMENTAL INFORMATION: Reconciliation of Forecasted Q3 2009 Net
 Loss Range to Forecasted Q3 2009 Adjusted EBITDA Range:

 Range Calculated As:           Three Months Ended
                                September 27, 2009
                                ------------------
 (In thousands, unless            Range     Range
  otherwise indicated)            High       Low
                                --------  --------

 Net loss                       $ (2,800) $ (3,800)
 Amortization of intangible
  assets                              30        30
 Stock-based compensation          1,500     1,500
 Depreciation                      3,300     3,300
 Interest income, net                (30)      (30)
                                --------  --------
             Adjusted EBITDA    $  2,000  $  1,000
                                ========  ========


 SUPPLEMENTAL INFORMATION: Reconciliation of Net Cash Provided by
 Operating Activities to Free Cash Flow:

                                                      Trailing Twelve
                                Three Months Ended     Months Ended
                                ------------------  ------------------
 (In thousands, unless          June 28,  June 29,  June 28,  June 29,
  otherwise indicated)            2009      2008      2009      2008
                                --------  --------  --------  --------

 Net cash provided by operating
  activities                    $  2,640  $  4,233  $  6,333  $  9,586
 Add: Proceeds from sale of
  discontinued operations          2,973        --     9,910        --
 Less: Purchase of fixed assets   (1,961)   (2,934)   (8,774)  (17,235)
                                --------  --------  --------  --------
              Free Cash Flow    $  3,652  $  1,299  $  7,469  $ (7,649)
                                ========  ========  ========  ========


                         drugstore.com, inc.
                     Consolidated Balance Sheets
                  (in thousands, except share data)

                                              June 28,    December 28,
                                                2009          2008
                                            ------------  ------------
                                             (unaudited)    (audited)
 ASSETS
 Current assets:
   Cash and cash equivalents                $     24,033  $     25,197
   Marketable securities                          15,443        12,997
   Accounts receivable, net of allowances         10,780         9,108
   Inventories                                    30,300        32,704
   Other current assets                            3,067         2,128
   Assets of discontinued operations                  --         5,954
                                            ------------  ------------
     Total current assets                         83,623        88,088

 Fixed assets, net                                25,837        28,306
 Other intangible assets, net                      3,455         3,731
 Goodwill                                         32,202        32,202
 Prepaid marketing expenses and other                222           222
                                            ------------  ------------
     Total assets                           $    145,339  $    152,549
                                            ============  ============

 LIABILITIES AND SHAREHOLDERS' EQUITY
 Current liabilities:
   Accounts payable                         $     29,795  $     31,208
   Accrued compensation                            5,757         4,416
   Accrued marketing expenses                      4,338         4,630
   Other current liabilities                       1,464         4,560
   Current portion of long-term debt               2,618         2,998
   Liabilities of discontinued operations             --         5,946
                                            ------------  ------------
     Total current liabilities                    43,972        53,758

 Long-term debt, less current portion              1,530         2,567
 Deferred income taxes                               956           953
 Other long-term liabilities                       1,151         1,071

 Stockholders' equity:
   Common stock, $.0001 par value, stated at
    amounts paid in:
     Authorized shares - 250,000,000
     Issued and outstanding shares -
     99,991,524 and 96,547,079 as of
     June 28, 2009 and December 28, 2008,
     respectively                                865,919       864,282
   Treasury stock - 105,419 shares as of
    June 28, 2009                                   (151)           --
   Accumulated other comprehensive income
    (loss)                                           (64)           57
   Accumulated deficit                          (767,974)     (770,139)
                                            ------------  ------------
     Total stockholders' equity                   97,730        94,200
                                            ------------  ------------
     Total liabilities and stockholders'
      equity                                $    145,339  $    152,549
                                            ============  ============


                         drugstore.com, inc.
                Consolidated Statements of Cash Flows
                            (in thousands)

                                Three Months Ended   Six Months Ended
                                ------------------  ------------------
                                June 28,  June 29,  June 28,  June 29,
                                  2009      2008      2009      2008
                                --------  --------  --------  --------
                                             (unaudited)
 Operating activities:
  Net income (loss)             $  1,026  $ (2,272) $  1,880  $ (4,957)
  Adjustments to reconcile net
   income (loss) to net cash
   provided by operating
   activities:
   Depreciation                    3,194     2,776     6,276     4,852
   Amortization of intangible
    assets                           214       210       421       455
   Stock-based compensation        1,068     1,848     2,089     3,932
   Other, net                         (4)       (9)      (52)      (15)
   Changes in:
     Accounts receivable          (1,434)     (466)   (1,672)     (107)
     Inventories                   1,613    (1,252)    2,404       391
     Prepaids and other             (148)      595      (939)      796
     Accounts payable, accrued
      expenses and other
      liabilities                     82     2,439    (3,641)   (1,944)
   Net cash provided by
    activities of discontinued
    operations                    (2,971)      364    (5,946)      997
                                --------  --------  --------  --------
   Net cash provided by
    operating activities           2,640     4,233       820     4,400

 Investing activities:
  Purchases of marketable
   securities                     (9,453)  (20,560)  (11,153)  (35,344)
  Sales and maturities of
   marketable securities           4,750    15,660     8,649    34,098
  Proceeds from sale of
   discontinued operations         2,973        --     5,946        --
  Purchases of fixed assets       (1,961)   (2,934)   (3,693)   (8,116)
  Purchases of intangible assets     (11)       --      (145)       --
                                --------  --------  --------  --------
   Net cash used in investing
    activities                    (3,702)   (7,834)     (396)   (9,362)
                                --------  --------  --------  --------

 Financing activities:
  Proceeds from exercise of
   stock options and employee
   stock purchase plan                46        --        94       423
  Proceeds from line of credit        --        --        --     3,500
  Principal payments on capital
   leases, term loan obligations
   and line of credit               (776)     (732)   (1,531)   (1,218)
  Purchase of treasury stock        (151)       --      (151)       --
                                --------  --------  --------  --------
   Net cash (used in) provided
    by financing activities         (881)     (732)   (1,588)    2,705
                                --------  --------  --------  --------

    Net decrease in cash and
     cash equivalents             (1,943)   (4,333)   (1,164)   (2,257)
    Cash and cash equivalents,
     beginning of period          25,976    20,648    25,197    18,572
                                --------  --------  --------  --------
    Cash and cash equivalents,
     end of period              $ 24,033  $ 16,315  $ 24,033  $ 16,315
                                ========  ========  ========  ========


            

Contact Data