DETROIT and LAS VEGAS, Oct. 19, 2009 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR) today announced it has been named a Fall 2009 Recognized Innovator winner by the Association for Services Management International (AFSMI), the Service & Support Professionals Association (SSPA) and the Technology Professional Services Association (TPSA).
Compuware Changepoint, honored for Innovation in Service Economics, was featured at Technology Services World today in Las Vegas. A panel of judges, including industry experts and AFSMI, SSPA, TPSA members, selected Recognized Innovators.
"Compuware has clearly raised the bar for the entire service and support industry by successfully leveraging innovative technologies that deliver documented business impacts," said John Ragsdale, Vice President of Technology Research for AFSMI, SSPA and TPSA.
The associations' Services 50 Study documents the rise of services revenue for large high-tech companies to more than 70 percent of revenue for software firms and a third of revenues for hardware firms. While this trend means that service and support enjoy more visibility and influence with company executives and Wall Street analysts, it also means that service executives are eager to identify new sources of revenue. As the winner in the Innovation in Service Economics category, Compuware was honored for successfully leveraging its technology and services to generate incremental services revenue and lower operational costs.
"Being recognized in such a public way by these well-respected organizations means a lot to Compuware," said Lori Ellsworth, Compuware Vice President, IT Portfolio Management Solutions. "Professional service organizations must be diligent about using resources efficiently and effectively, and Compuware Changepoint for professional service automation will continue to provide the visibility needed to optimize resource utilization and improve financial control."
Compuware Changepoint PSA provides a single business management solution designed to automate and integrate the processes of services organizations -- at every stage of an engagement. With Changepoint PSA, professional service organizations support key service delivery processes, easily pinpointing areas for improvement and tracking critical service performance metrics. Compuware Changepoint also provides greater resource utilization, improved financial control and analysis and increased customer satisfaction.
More information on conference and the fall 2009 Recognized Innovators can be found at www.technologyservicesworld.com.
Compuware Corporation
Founded in 1973, Compuware provides software, experts and best practices to ensure applications work well and deliver business value. Compuware helps CIOs optimize end-to-end application performance for leading businesses around the world, including 46 of the top 50 Fortune 500 companies. Learn more at: http://www.compuware.com.
The Compuware logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=5950