CyberShift's New White Paper Examines Workforce Management Solutions for At-Home Workforce
Newer Technologies and Wider Access to Broadband Make At-Home Productivity More Viable
| Source: CyberShift, Inc.
PARSIPPANY, NJ--(Marketwire - October 26, 2009) - CyberShift, a global
provider of workforce
management and
expense management software and services, today announced the
availability of its newest white paper, "Homeward Bound: How Organizations Are
Managing the At-Home Workforce." This paper examines the work-at-home
trend, the opportunities and challenges it creates, the tools untethered
workers need and the enterprise solutions available to manage and support
an at-home workforce.
The rise of at-home workers has created both new opportunities and new
management challenges for companies. As this portion of the workforce
grows, so do the corresponding workforce management challenges including
managing remote employee schedules and losing worker productivity when
business-critical applications cannot be accessed remotely. An automated
workforce management application with time and attendance, self-service and
scheduling functionality enables companies to efficiently monitor and
manage the at-home workforce and ensure the right people with the right
skills are available at the right time. It expands visibility into employee
business and travel expenses and labor costs, enables managers to create
work schedules in just minutes and facilitates compliance with local and
federal regulations as well as company and union policies.
"As organizations transition to or start their work-at-home programs,
putting the technology in place that enables employees to get the job done
is easy. The hard part is managing people and processes effectively,"
commented Laura Hills, vice president, CyberShift. "An automated workforce
management system provides organizations with real-time data and visibility
into labor movement and metrics, allowing employers to align staff with
business objectives and make data-driven decisions."
According to workplace flexibility specialists FlexPaths, these automated
workforce solutions work hand-in-hand with other essential resources that
prepare corporate leaders, managers and employees to effectively manage a
dispersed workforce. For example, when combined with technologies that can
monitor call volume and employee productivity, a workforce management
solution can support greater business continuity and the ability to plan
for peaks and valleys in staffing requirements.
"CyberShift
Workforce Management 3G offers employers opportunities to align staff
with business strategies and schedules, provide workforce flexibility,
create greater employee satisfaction and increase the retention of skilled
labor. With the ability to self-schedule, employees gain more control over
their schedule and better manage work/life balance, which ultimately
benefits the employer," shared Hills.
CyberShift's award-winning Workforce Management 3G and CyberShift Expense
solutions are available as a Software-as-a-Service (SaaS) or in-house
license model with employee and manager access via
BlackBerry® smartphones and other popular mobile devices. CyberShift
delivers fully integrated solutions for all aspects of workforce and
expense management and is ideally suited for companies with untethered
workers. Its time and attendance feature reduces costs and lost
productivity by managing time, absences, leave balances and automation of
all pay and work rules.
Topics covered in the white paper include: Work-at-Home Trends and
Requirements; The Business Challenges of Managing a Home-Based Workforce;
The Tools to Support an Untethered Workforce; and Bringing Enterprise
Applications Home. CyberShift's complimentary at-home workforce white
paper can be downloaded at http://www.cybershift.com/At-Home_Workforce/.
About CyberShift
CyberShift, Inc. is a leading provider of workforce and expense management
software and services focused on helping mid-sized to large, complex
organizations improve organizational performance and profitability.
Through its integrated Workforce Management 3G™ suite, which includes
time and attendance, advanced scheduling and reporting and analytics,
companies can more effectively plan, manage and deploy their workforces,
reduce costs and improve processes across business operations. CyberShift
Expense™ automates the processing and facilitates the management of
employee business expenses such as travel and entertainment and helps
companies improve compliance, enforce expense policies and procedures and
increase visibility into operations. Offered in both traditional license
fee and Software-as-a-Service (SaaS) delivery models, CyberShift's
innovative solutions have been awarded U.S. and Canadian patents.
CyberShift is the first enterprise-class workforce and expense management
solution provider to enable support for the BlackBerry® platform.
To learn how CyberShift's solutions can help your organization, contact
CyberShift by calling (877) 274-4381 or visiting us at www.CyberShift.com.