Contact Information: Media Contacts: For Harte-Hanks Trillium Software United Kingdom Derek Harris +44 (0) 1395 516 613 derek@harriscomms.com United States Michael Antonellis (978) 439-3813 michael_antonellis@trilliumsoftware.com
Harte-Hanks Trillium Software Selected by Chaucer Insurance for Data Governance, Risk and Compliance
One of Lloyd's of London's Leading Independent Insurance Underwriting Groups Selects the Trillium Software System to Improve Data Quality in Support of Governance, Risk and Compliance (GRC)
| Source: Trillium Software
BILLERICA, MA and READING, UK--(Marketwire - November 4, 2009) - Trillium
Software, a business of Harte-Hanks, Inc. (NYSE : HHS ) and a leading
enabler of Total Data
Quality solutions, today announced that insurance company Chaucer Syndicates Limited of the
United Kingdom will implement the Trillium
Software System. The software will help Chaucer to ensure the quality
of the data it uses to guide its syndicates towards maintaining a
profitable, yet risk-balanced business book compliant with their approved
underwriting capacities.
"Effective governance of our underwriting business requires reliable
business intelligence, and this is dependent upon quality data," said
Philip Gregory, business intelligence manager at Chaucer. "The Trillium
Software System will automate our data quality process improving on and
saving one hundred man-hours a month in manual cleansing work. Also, a
dashboard will provide real-time data quality metrics giving confidence
scores for consideration when using the data in important decisions."
Additionally, Chaucer will use the Trillium Software System to facilitate
collaboration on data quality amongst the various stakeholders in the
organisation. The insurer seeks to build a sense of joint ownership and
responsibility across the Information Systems (IS) department, business
intelligence and analysis teams, risk analysts, syndicate underwriters and
their staff.
Chaucer's business intelligence systems access a data warehouse holding
some 17 years of raw policy and claims data received from brokers, its
syndicates and, from Lloyd's electronic messaging systems. Chaucer's data
warehouse is continually growing with data from these feeds. In the future,
Chaucer will be able to standardise this data, match it with any existing
records and de-duplicate it to provide clean single views.
"Consistent, trustworthy data is essential to all business processes and as
organisations grow, so they must implement robust, enterprise-wide data
governance techniques to care for their data, prove it is correct and
maintain it as a core asset," said Ed Wrazen, vice president of product
marketing at Harte-Hanks Trillium Software. "The Trillium Software
System is an integrated, unified and scalable platform for data quality
across every data source and business function, and will support Chaucer
Syndicates to ensure that its data is consistent, actionable and
trustworthy."
Solvency II, a regime for all EU insurers and reinsurers, is due to come
into effect in 2012. It aims to enforce solvency requirements that better
reflect the risks companies take. Ensuring access to good quality data
should assist Chaucer in complying with the reporting requirements of this
new legislative compliance directive.
About Chaucer
Chaucer Syndicates Limited is the Managing Agency of Chaucer Holdings PLC,
a specialist insurance and reinsurance group listed on the London Stock
Exchange. Chaucer provides the capital and expertise required to
underwrite business at Lloyd's, the world's leading insurance and
reinsurance market organization.
At the core of the business are Syndicate 1084, which underwrites marine,
aviation, energy, property, specialist lines and motor insurance, and
Nuclear Syndicate 1176. Syndicate 1084 is rated 'A' (Excellent) by A.M.
Best.
For more information on Chaucer, please visit www.chaucerplc.com.
About Harte-Hanks
Harte-Hanks is a worldwide direct and targeted marketing company that
provides marketing services and shopper advertising opportunities to local,
regional, national and international consumer and business-to-business
marketers. Visit the Harte-Hanks Web site at http://www.harte-hanks.com or
call (800) 456-9748.
Harte-Hanks Trillium Software enables organisations to achieve Total Data
Quality by providing a full complement of technologies and services
providing global data profiling, data cleansing, enhancement, and data
linking for e-business, customer relationship management, enterprise
resource planning, supply chain management, data warehouse, and other
enterprise applications. For more information about Trillium Software and
its offerings, call (978) 436-8900 in the United States and in the United
Kingdom call +44 (0) 118 940 7666, or visit Trillium Software online at
http://www.trilliumsoftware.com.
This document may contain trademarks that are owned or licensed by
Harte-Hanks, Inc. and its subsidiaries, including, without limitation,
Harte-Hanks, Trillium Software, Trillium Software System, Total Data
Quality and other names and marks. All other brand names, product names,
or trademarks belong to their respective holders.