BMC Software, Inc.
05.11.2012 13:45
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Business Service Management Tools Support Consumerization, Cloud Computing
HOUSTON, 2012-11-05 13:45 CET (GLOBE NEWSWIRE) --
Osiatis provides its customers with Infrastructure-as-a-Service (IaaS), IT
engineering, IT management and consulting - so they can focus on their core
competencies and drive IT from a business perspective instead of worrying about
technology. With the growing complexity of today's IT environment, including
consumerization and cloud computing, the company needed to make sure its
customers could take advantage of infrastructure innovation and achieve maximum
performance using existing processes and personnel.
Osiatis implemented the Business Service Management platform from BMC Software
(Nasdaq:BMC) to ensure it could meet its four key business goals for customers
- quality of service, financial performance, regulatory compliance and security
- in a continually evolving IT landscape.
'In order to guarantee high availability of business application, greater user
satisfaction and greatly reduced costs, we rely on a set of proprietary
processes, our Cloud platform, and the BMC Software suite,' said Philippe
Borfiga, assistant manager data center control cockpit at Osiatis.
Jean Luc Dagron, infrastructure, consulting and cloud manager at Osiatis,
added, 'We are going to find gains in information system performance, and
performance means not only the speed of the information system, but also the
flexibility and adaptability of the information system, and then of course
financial performance, and lastly reliability, which for our clients is an
important subject.'
The Challenge
Osiatis needed to manage increasing complexity, automate manual processes and
ensure high performance and flexibility for its customers, while at the same
time reducing operational costs.
The Solution
Osiatis chose the BMC Business Service Management platform because it provided
the monitoring and automation capabilities needed to achieve its customers'
business and technology goals, while enabling standardized, repeatable IT
Infrastructure Library(r) (ITIL(r)) -based processes. BMC's commitment to
working
closely together with Osiatis was also a key factor in the decision.
Benefits
With the BMC Business Service Management platform, Osiatis was able to:
-- Successfully manage the added complexity introduced by consumerization and
the rise of cloud computing
-- Implement ITIL best practices at the ITIL V3 certification level
-- Add consulting services, such as capacity planning, to its catalog of
offerings based on comprehensive operational data
For more information on Osiatis' implementation and BMC's Business Service
Management platform, please:
-- Watch the Osiatis video
-- Access the BMC Business Service Management Community
-- Visit the On the Mark blog
-- Follow @BMCSoftware on Twitter
-- Become a fan of BMC on Facebook
Business runs better when IT runs at its best.
Tens of thousands of IT organizations around the world -- from small and
mid-market businesses to the Global 100 -- rely on BMC Software (Nasdaq:BMC) to
manage their business services and applications across distributed, mainframe,
virtual and cloud environments. BMC helps customers cut costs, reduce risk and
achieve business objectives with the broadest choice of IT management
solutions, including industry-leading Business Service Management and Cloud
Management offerings. For the four fiscal quarters ended September 30, 2012,
BMC revenue was approximately $2.2 billion. www.bmc.com
The BMC Software, Inc. logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=15095
BMC, BMC Software, and the BMC Software logo are the exclusive properties of
BMC Software, Inc., are registered with the U.S. Patent and Trademark Office,
and may be registered or pending registration in other countries. All other BMC
trademarks, service marks, and logos may be registered or pending registration
in the U.S. or in other countries. All other trademarks or registered
trademarks are the property of their respective owners. (c) Copyright 2012 BMC
Software, Inc.
ITIL(r) is a registered trade mark of the Cabinet Office.
IT Infrastructure Library(r) is a registered trade mark of the Cabinet Office.
Editorial contacts:
Tara Hanney
BMC Software
+1 713 918 2745
tara_hanney@bmc.com
Lisette Paras
Ogilvy PR Worldwide
+1 415 677 2771
lisette.paras@ogilvy.com
News Source: NASDAQ OMX
05.11.2012 Dissemination of a Corporate News, transmitted by DGAP -
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DGAP-News: CUSTOMER SUCCESS: BMC Software Lets Osiatis Manage Complexity While Leaving End Users to Their Own Devices
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