MONTREAL, Nov. 15, 2012 (GLOBE NEWSWIRE) -- SherWeb, an award-winning provider of premium cloud services including Microsoft Hosted Exchange, SharePoint, and Lync, and serving more than 3,000 partners in 50 different countries, yesterday introduced its new co-branded distribution model to Ingram Micro resellers in the U.S. and Canada. The new model complements SherWeb's current white label reseller program.
Widely considered as a channel advocate and technology innovator, SherWeb says its new co-branded model addresses the number-one need identified when speaking to partners: customer support.
Under SherWeb's new distribution model, resellers no longer have to shoulder the cost, burden and responsibility of providing migration assistance and technical support. Instead, once service is established, end-clients will contact SherWeb's technical support directly.
"Our research shows that many solution providers, MSPs and VARs are reluctant to enter the cloud because of the cost and effort involved in providing technical support to the end-client," says Mathieu Leblanc, SherWeb's Strategic Partner Director. "With our new distributor model, SherWeb partners can leverage our relationship with Ingram Micro to provide our world-renowned brand and services under their own banner while our experienced technicians provide support to the end-client."
Leblanc also points out that resellers adhering to the distributor program will receive the same margins as white label partners.
"One of the most common requests we hear from our partners is for support in the provisioning of new cloud services, and SherWeb is proactively addressing that barrier to entry with this integrated offering through Ingram Micro," says Jason Bystrak, director of sales, services, Ingram Micro North America. "In 2013, demand for cloud services including hosted Exchange will continue to rise and present a consistent revenue stream for channel partners. Working with vendors that accelerate the adoption of those cloud services, as well as easing adoption for both end users and our partners, is essential for taking advantage of that opportunity," he concluded.
SherWeb's Distributor Co-Branded Model At A Glance:
- Partners can still brand their service, with a Hosted By SherWeb logo appearing in the control panel
- Partners own the customer, set end-client pricing, and handle invoicing
- SherWeb offers free migration and technical support directly to the partner's end-customers
For more information about SherWeb's partner program, please visit http://www.sherweb.com/partner-with-sherweb or call 1-888-567-6610. To become an authorized SherWeb partner through Ingram Micro, complete our registration form at http://www.sherweb.com/registration-ingrammicro.
About SherWeb Inc. – A worldwide award-winning hosted services leader ranked in the top 100 of the prestigious North American Deloitte Technology Fast 500TM and Microsoft 2011 Hosting Partner of the Year, SherWeb specializes in providing competitive email, collaboration, and backup solutions to businesses and partners around the world. Founded in 1998, SherWeb is a privately-owned company headquartered in Quebec, Canada. Its service portfolio includes Exchange 2013, Exchange 2010, Lync 2010, SharePoint 2010, Dynamics CRM, BlackBerry Enterprise Server, ActiveSync (iPhone), Web Hosting, Virtual Private Servers, SkyNox Online Backup, and more. For more information, please visit http://www.sherweb.com.
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CONTACT:Phil Thibault
Communications Advisor
1.888.567.6610 ext. 4217
media@sherweb.com