Ginger.io Builds on AI Foundation, Offering New Model of Emotional and Mental Health Support

Company establishes nationwide healthcare network to provide comprehensive support - coaching, therapy, psychiatry - utilizing data to improve and measure the experience

Print
| Source: Ginger.io

SAN FRANCISCO, Nov. 21, 2017 (GLOBE NEWSWIRE) -- Ginger.io announced today its vision to make emotional and mental health support accessible to everyone through its nationwide medical practice. As a licensed health care provider, Ginger.io connects people to its care team of trained health coaches, licensed therapists and board-certified psychiatrists. The company uses its patented AI technology to deliver a high-quality experience, tailored to the needs and goals of each member. Ginger.io is available to anyone in the app store and offered through a growing list of employers and health insurers.  

“Modern society has put a great strain on our emotional well-being. We’re connecting with people less and struggling to cope with numerous life stressors such as work, relationships, finances and family,” said Anmol Madan co-founder and chief executive officer of Ginger.io. “Unfortunately, stigma and friction make it challenging to receive care in the traditional health care system.”

“We believe in a new model of emotional and mental health support. A model in which care is delivered by world-class clinicians and is powered by machine-learning and AI to deliver a high quality experience to each member. Our core technology allows us to identify symptoms, direct people to the right type of care, personalize the experience, and map outcomes and progress. By bringing these two forces together, Ginger.io has built a model – from scratch – that is able to scale access to convenient, high-quality care and ultimately address this important need in our society,” Madan concluded.

How the Ginger.io Experience Works

Ginger.io’s core technology has taken five years to build. It was developed in collaboration with over 40 partnerships with leading academic medical centers and community health centers.

  1. Full-Spectrum Care Team. Every member has a dedicated care team that is kept up-to-date and works collaboratively to craft and execute a personalized plan. Using tools backed by machine learning, the team of dedicated coaches, therapists and psychiatrists identifies the most beneficial type of support and care for each individual.
  1. The Right Type of Care. Members are initially assigned a personal coach to map goals, assess symptoms and share self-care content. Depending on the support needed, members have access to therapists to deepen self-awareness and psychiatrists to manage and treat with the use of medication. The care is focused on building emotional resilience and strength, and evolves with members’ needs.

  2. Available Always. Support is available anytime, across the country. Ginger.io coaches are one click away and provide in-the-moment, around-the-clock support – even on weekends and holidays. Ginger.io’s busiest times are between 6pm and 9am, when traditional practices shut down for the day. Coaching support is provided over text, while clinical care is over video.

  3. Measuring Progress. Ginger.io practices measurement-based care and offers individualized support to members at every stage of their journey. Advanced data science helps the care teams track member progress and outcomes against their plan and goals so that their emotional well-being is taken care of—even when they’re not using the app.

“We believe that the human-to-human experience is essential for emotional and mental health support. By integrating meaningful data and machine learning into the process, we built the first modern, nationwide behavioral health system that is based on measurement-based care. This is especially significant given behavioral and mental health is an otherwise subjective field,” said Karan Singh, co-founder of Ginger.io. “Within our system of care, information flows seamlessly between care providers and the AI-powered technology, fundamentally creating scalability and efficiency while most importantly improving the experience and outcomes for our members.”

Ginger.io can be downloaded for free on iOS and Android. Ginger.io partners with some of the nation’s largest health insurers, including United and Optum, to offer Ginger.io as an in-network service. Ginger.io also works with more than 25 employers who offer the services to employees and dependents. Employers range from global media and technology companies, including BuzzFeed and Pinterest, to legal, financial and manufacturing firms. Individuals can pay out of pocket for on-demand care at competitive rates. To learn more, visit Ginger.io or Headway, Ginger.io’s Medium publication.

About Ginger.io
Ginger.io is a licensed, nationwide medical provider that offers emotional and mental health support. Founded over 6 years ago, Ginger.io’s mission is to increase access to high quality behavioral health care by powering their team of expert coaches, therapists and psychiatrists with machine learning and AI technology.

Contact:
press@ginger.io