Safeware Evolves Its Customer-First Philosophy with the Launch of an All-New Parts Sourcing Program

To continue providing best-in-class service to its customers and partners, Safeware launches an in-house parts sourcing initiative

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| Source: Safeware
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Safeware's all-new parts sourcing initiative aims to save consumers considerable time by providing faster repair cycle-times.

Dublin, Ohio, Nov. 29, 2017 (GLOBE NEWSWIRE) -- Safeware, a leading provider of product protection and extended warranty solutions, is announcing an all-new parts sourcing program to enhance the resources available to the company’s extensive national service network. By working with multiple parts sourcing vendors, Safeware’s new program will serve as a powerful tool for members of its authorized service network by guaranteeing rapid parts sourcing and delivery throughout the United States. Ultimately, this system will save consumers considerable time because repair work can be completed more quickly and efficiently.

“Launching this program will allow Safeware to better serve our customers and service partners as we continue to broaden our service network,” says Safeware’s Chief Executive Officer, Bryan Schutjer. “By increasing parts availability and decreasing repair cycle-times, this new initiative continues to evolve the customer experience and improve end-to-end business controls.”

In addition to providing access to a vast inventory of parts, there are multiple delivery options to ensure timely repairs. For example, Safeware can now offer same-day availability for emergency repair situations, such as a refrigerator or freezer that is no longer cooling food. Next-day shipping will also be made available for select regions of the country so that repairs are no longer as reliant upon shipping time. This expedited service and increased parts availability illustrate Safeware’s ongoing commitment to providing a best-in-class customer experience.

The launch of this program is just one of many components of Safeware’s long-term strategy to streamline delivery of service. In addition to parts sourcing, Safeware has also developed end-to-end claims automation, which dramatically speeds up the overall claim experience for its customers and service partners.

About Safeware

Having pioneered the technology insurance industry in 1982, Safeware is now one of the most recognized names in product protection. Safeware’s innovative approach to insurance and extended warranty solutions has propelled the company into multiple industries including education, corporate technology, fitness, furniture and appliances. By allowing partners to customize coverage based on their unique needs, Safeware provides best-in-class programs allowing customers to own their products with confidence.

Learn more about Safeware online at www.safeware.com or by calling 1.800.800.1492.

Attachments:

A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/55c46607-828e-4b7c-9412-1d78a3393512

Attachments:

A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/d324303c-46bf-45cc-b41e-764d5fad1b66

Lizzie Thompson
Safeware
614.781.1492
ethompson@safeware.com