SAN MATEO, Calif., Sept. 19, 2018 (GLOBE NEWSWIRE) -- Theta Lake, the leader in compliance for audio and video communication, today announced that it has joined the RingCentral Connect Platform™ Partner Program as a premier partner. As a member of the program, Theta Lake will work closely with RingCentral to enable regulated organizations, such as Financial Services and Insurance, to seamlessly archive audio recordings, allowing them to comply with long-term regulatory retention requirements. In addition, customers will also be able to use Artificial Intelligence (AI) to automatically detect compliance risks within calls.
“Compliance is critical to protect customers, increase brand trust and reduce organizational risk,” said Anthony Cresci, Vice President, Business Development & Operations, Theta Lake. “As a member of the RingCentral Connect Platform Partner Program, we have leveraged the robust infrastructure and APIs in place to build an integration with RingCentral Office to address the compliance needs of regulated organizations.”
Organizations, regardless of size, scale and location, have increasing requirements to record communications, protect data, and personal accountability regimes for their compliance teams. However, manual approaches, legacy tools, or the use of transcription with search tools is inaccurate, time intensive, and too costly to be a viable method of review.
Theta Lake has now fully integrated its compliance AI platform with RingCentral Office®, enabling compliance teams to archive digital content, automate compliance risk detection using machine learning, and leverage an AI directed workflow. This results in reduced organizational risk and cost of compliance for call recording supervision. RingCentral Office is an industry-leading cloud communications solution that combines voice, video meetings, and team messaging into a single cloud solution.
For more information on Theta Lake, go to: https://www.ringcentral.com/apps/theta-lake-for-ringcentral
About Theta Lake
Theta Lake provides cloud-based compliance for video, audio, and other modern digital communications. Its patent-pending technology uses AI, deep learning, and seamlessly integrates with the leading audio recording, video marketing, and video conferencing platforms to detect compliance risks in what was said or shown in modern digital communications. Using AI to also power insights and automation, Theta Lake provides directed workflow to add consistency, efficiency and scale to the compliance review and supervision process, driving down the cost of compliance. To learn more, visit https://thetalake.com.
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Media Contact:
Theta Lake Press Relations
Holly Hagerman
hollyh@connectmarketing.com