Company surpasses last year’s performance in The BI Survey 18, the world’s largest and most comprehensive survey of BI end users; named top in 28 categories and leader in 25 additional categories
NEWTOWN, Pa., Oct. 16, 2018 (GLOBE NEWSWIRE) -- For the seventh consecutive year, Phocas Software has outperformed many of the larger BI providers in many categories in BARC’s annual survey of business intelligence software users. For certain KPIs, Phocas ranked higher than IBM Cognos, MS Power BI, Qlik Sense, and Tableau, among others, finishing on top in 28 categories while being named a leader in 25 categories in three different peer groups.
The BI Survey 18 is the largest and most comprehensive survey of BI end users with more than 3,000 people responding to detailed questions about their use of BI tools and solutions. In this year’s survey, 36 products were evaluated across 30 Key Performance Indicators (KPIs). Phocas received perfect scores (10 out of 10) and was the top ranked vendor in all of its peer groups in the following KPIs: project success, price-to-value, recommendation, ease-of-use and visual analysis. For a complete summary of how Phocas performed in The BI Survey 18, download our highlights at PhocasSoftware.com.
“Phocas continues to outperform the perceived leaders in many categories in the BI software space by continuing to focus on what has driven our growth since the beginning: a passion for making powerful, flexible and user-friendly business intelligence available to all skill levels of users,” said Myles Glashier, Co-founder and Chief Strategy Officer at Phocas. “The results of this year’s BI Survey are incredible and once again validate the efforts of our team that works hard to meet the needs of our global customer base. Being among the leading vendors in customer satisfaction, customer experience, ease of use and vendor support matters when it’s coming from the people that matter the most.”
Among the key takeaways from the survey are the following:
- 91 percent of surveyed users would definitely recommend Phocas
- 59 percent of surveyed users chose Phocas because of its fast query performance, compared to 29 percent for the average BI tool
- 63 percent of surveyed users chose Phocas because of its ease of use for report designers compared to 34 percent for the average BI tool
- 66 percent of surveyed users report no significant problems in the use of Phocas compared to 39 percent for the average BI tool
“If we’ve learned anything since we’ve been doing The BI Survey, it’s that BI products that are easy to use, drive successful projects, deliver on the promised business benefits and are affordable to use, are usually the most highly recommended and highly rated products in our survey,” said Dr. Carsten Bange, CEO of BARC. “Where Phocas has ranked over the past several years is telling of its commitment to the customer experience and making data analytics simple and accessible for everyone across the organization.”
The BI Survey 18 was conducted by BARC from February 2018 to June 2018. In total, 3,045 respondents worldwide answered a series of questions about their BI software. The survey offers a comparison of 36 leading business intelligence tools across 30 different key performance indicators, including project success, customer satisfaction and price to value. For more information, go to https://www.bi-survey.com/.
About Phocas
Phocas Software (www.phocassoftware.com) provides a company-wide and industry-matched SaaS data analytics solution. Phocas makes it easy to drill down from high-level visual summaries into the underlying data and arrive at insights to make better decisions in manufacturing, distribution and retail businesses.
Phocas presents a business’ essential data in an intuitive interface that is easy to access historical and predictive and prescriptive analysis, and is preferred by non-technical people from sales to purchasing to executives. From day one with Phocas, users get tracking and reporting on essential KPIs and metrics that are specific to role and industry. But users can also add custom measures, dimensions, dashboards and scorecards to meet the unique reporting needs of their business.
What users love about Phocas is it lets them explore their data, following their train of thought to find answers to their questions, completely unrestricted by canned reports and drill paths.