Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering
May 14, 2024 08:00 ET
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Coveo Solutions Inc.
Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering
airBaltic taps DIDWW for seamless communications and extensive global reach
June 07, 2023 05:13 ET
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DIDWW IRELAND LIMITED
DUBLIN, Ireland, June 07, 2023 (GLOBE NEWSWIRE) -- DIDWW, a global telecoms operator offering premium quality VoIP communication and SIP trunking services, has announced its partnership with...
Conduent Teams with Genesys to Enhance Customer Experience Solution
February 07, 2023 07:45 ET
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Conduent Business Services, LLC; Genesys
Innovative CX platform intelligently and seamlessly integrates people, processes and technology to deliver 24/7 omnichannel experiences consumers expect Solution spans customer lifecycle from sales...
Hypergrowth Online Retailer Selects eGain Knowledge Hub™ to Deliver Wow Experiences
September 28, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Sept. 28, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced that a...
Zoom and Genesys Announce Strategic Agreement Uniquely Positioned Around Zoom Phone to Improve Collaboration and Customer Experiences
June 06, 2022 09:00 ET
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Zoom Video Communications, Inc.
SAN JOSE, Calif. and SAN FRANCISCO, June 06, 2022 (GLOBE NEWSWIRE) -- Zoom Video Communications, Inc. (NASDAQ: ZM) and Genesys®, a global cloud leader in customer experience orchestration, have...
Commerce.AI Platform Now Available on Genesys AppFoundry
February 14, 2022 13:02 ET
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Commerce.AI
SAN FRANCISCO, Feb. 14, 2022 (GLOBE NEWSWIRE) -- Commerce.AI has announced their cloud-based data platform is a premium app now available on Genesys AppFoundry, the industry's largest dedicated...
eGain Knowledge Hub™ Now Available on Genesys® AppFoundry™
November 01, 2021 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Nov. 01, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that its award-winning...