Can I take multiple formulations at the same time?

Your gut is unique, and its tolerance is unique too. While it is possible to take multiple formulations at the same time, it is important to gauge how you feel. Some individuals need a higher dosage to feel any noticeable differences, while others are more sensitive and require much lower doses.

How can I cancel my subscription? Can I cancel at any time?

Subscriptions can be cancelled at any time. However, you must reach out to cancel at least 24 hours before your renewal is scheduled to be processed. You can cancel through your billing account or by emailing customerservice@sungenomics.com.

How do I manage my subscription?

You can manage your subscription (including pushing out your next renewal or canceling) by clicking on Billing >. Log into your account using your email and password. If this is your first time trying to manage your account, you will need to create a new account.

How do I update my shipping and/or billing information?

You should update your subscription shipping information at flore.com/account. If you receive custom probiotics, you also need to update on the portal at portal.flore.com.

What if my package is damaged or missing?

Contact us at customerservice@sungenomics.com for support with lost or damaged packages.

What is your returns & refund policy?

Only unopened test kits are able to be refunded and returned. No refunds are given on probiotics due to the nature of the product.

How do I store my probiotics?

We suggest your formulation to be stored at 4°C or 20°F-25°F in the refrigerator. If stored in the fridge, your formulation will last up to one year. If stored at room temperature, your formulation will last up to one month.

What if my child or I am unable to swallow pills?

You may open the pill and mix the powder with a beverage of choice or soft food. For adults, there will be higher efficacy in the capsule form.

Die-off occurs when the microbiome environment becomes less-hospitable to the microorganisms that used to live there. Your normal flora population is reduced resulting in a temporary worsening of symptoms due to the dying of multiple microorganisms at once.

When should I take my probiotics?

These formulations can be taken anytime, but we suggest taking one pill every morning at least 20 minutes before breakfast. We recommend taking a pill with water.

What sequencing method does your partner lab use?

Whole Genome Sequencing (WGS) (or Next Generation Sequencing [NGS]) gives us the highest resolution picture of your gut microbiome, helping us to not only identify the microbes present in your microbiome down to the species and strain level, but also see their relative abundances compared to each other.

Will medications, supplements, or probiotics affect test results? Should I stop taking them before providing a sample?

You do not need to change your current routine. In fact, we prefer you continue your current supplement regimen. However, please wait at least 14 days after finishing any antibiotics and do not consume alcohol for 24 hours before testing.

Gut Health, Perfected for You.

Floré uses science to create personalized and customized probiotics. Transform your gut, transform your life.

Find the formulation that’s right for you.

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93%

Of customers return for more than 3 months

84%

Report Improved Quality of Life

75%

Report Relief from Constipation

Personalized

Our Personalized Process

Combine Floré Gut Health Test or a 3rd party microbiome test along with our Health & Diet Survey to get started with our custom probiotics subscription.

Sample Collection

Quick and easy testing that can be done in clinic or sent to the patient's home. Sampling takes only a few minutes.

Analysis

Extracted data is combined with the information you provide and Floré’s bioinformatics to understand your unique microbiome profile.

Custom Formulation

The patient’s microbiome profile used to create a customized precision probiotic to support your patient’s specific gut wellness.

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Customized

Solutions for You

Address symptoms from cramps and bloating to fatigue and brain fog with our suite of custom synbiotics. Probiotic and prebiotic products created to address the source of microbiome-related conditions at the source—your gut.

Fundamentals

Floré Defense

Formulated with probiotic strains, vitamins, and immune supporting ingredients to support your gut and keep you healthy.

Fundamentals

Floré Balance

Probiotic supplement that aligns gut in order to get you back to center and supports you living your healthiest life.

Fundamentals

Floré Bloom

Multivitamin specifically formulated to effectively addresses nutrient deficiencies and help beneficial gut microbes thrive.

Fundamentals

Floré Mood

Scientifically formulated probiotic designed to support mood and mental well-being of individuals with ASD.

Fundamentals

Floré Pathways

Formulated to support metabolic function, boost thiamine, reduce harmful bacteria, and improve GABA levels for neurodiverse individuals.

FEATURED IN

Science Backed

Probiotics Made for You

Inflammatory Bowel Disease (IBD)

IBD involves chronic gut inflammation, often linked to gut microbiome imbalances. Probiotics may help restore microbial balance, reducing inflammation and improving symptoms.

Autism Spectrum

Gut microbiota directly affect Autism symptoms. Individuals with Autism often have gut dysbiosis and our Mood and Pathways probiotics improve gut wellness, supporting metabolism and behavior.

Obesity

Gut microbiome imbalances can contribute to obesity. Probiotics may support weight management by improving metabolism, reducing inflammation, and restoring wellnessy microbial diversity.

Cardiovascular

Gut microbiota influence cardiovascular wellness. Probiotics may reduce harmful metabolites, improve cholesterol, and support heart wellness by promoting beneficial microbial functions.

Learn About Our Science

See how Floré has helped hundreds of others with their gut health.

I am a huge fan of Sun Genomics and Floré. The company is leading us into the future of precision medicine with probiotics customized for my microbiome. I have been using the product for the last 3 months and have already seen an increase in my energy levels and boosted immunity. They were spot on with my original formulation and I can't wait for my next round of customized probiotics.

Wolf Bielas Managing Partner, Wolfpack Ventures

Sun Genomics created a personalized probiotic specifically for my microbiome and I was able to start enjoying cheese without feeling bloated or having stomach pain. I'm finally able to enjoy my favorite foods again.

Sean Hawkins Senior Facilities CoordinatorLa Jolla Pharmaceutical Company

I have been battling chronic digestive discomfort that has greatly impacted my life for the past several years. That all changed a few months ago when I began taking Floré probiotics. The team at Sun Genomics listened as I explained my issues and custom formulated a supplement just for me. I feel so much better!

Natalie D.Las Las Vegas, Nevada

Since I started taking Floré, my food sensitivities were reduced, my overall inflammation went down, and even my doctor noticed an overall improvement in my health. There is a new health goal that I want my next formulation to be more designed for so I'm very excited to see how Sun Genomics can help me reach the level of overall health that I'm looking for.

Eva F. Hubertus, Wisconsin

Disclaimer: These are real authentic customer reviews, Floré did not author or edit these reviews.

FAQs

What are prebiotics?

Prebiotics are beneficial non-digestible food ingredients. They include human milk oligosaccharides (HMOs) in breastmilk, fibers in plant foods (FOS, GOS, XOS, inulin), and polyphenols in fruit. Many can also be taken as supplements.

What are probiotics?

According to the International Scientific Association for Probiotics and Prebiotics (ISAPP), probiotics are “live microorganisms that, when administered in adequate amounts, confer a health benefit on the host.”

While probiotics have been commonly sold as dietary supplements for decades, not all probiotics are created equal.

Floré creates personalized and customized probiotics backed by science and using quality ingredients to meet your specific needs.

What are the potential side effects?

Potential side effects are symptoms associated with die-off, constipation, diarrhea, or discomfort during the first 2-3 weeks of adjusting to a new probiotic. These symptoms could be mild and tolerable for some cases and subside after 2-3 weeks. Some people are unable to tolerate a higher dose and we recommend taking a fewer number of formulations at a time.

What forms do the probiotics come in?

We offer capsules and powder form. Capsules are ideal for adults and older children who can swallow pills since they are coated to survive the stomach acid. Powder is mixed with a liquid or soft food and is reserved for infants, children, or adults who can not swallow capsules.

When will I see/feel results?

All customers are different in how they plan to manage their microbiome. Some customers feel a different in as short a time frame as the first week of low dose. Others may have to wait 3 weeks to feel a difference. After at least 6 months of taking Floré, we encourage a retest to see how your microbiome has changed on Floré and to provide the formulations team with new data to take into consideration for your next custom formulation.

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