Latest News and Press Releases

ATLANTA, July 01, 2021 (GLOBE NEWSWIRE) -- Jacada, a leading provider of AI and RPA powered virtual assistants, recently released key insights on why contact center employees are stressed and how...

ATLANTA, April 15, 2021 (GLOBE NEWSWIRE) -- Jacada, Inc., the leading provider of real-time agent assist solutions, has announced a new strategic technology partnership with CallMiner, the leading...

ATLANTA, Nov. 18, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Servion Global Solutions, a leading Contact...

ATLANTA, Oct. 08, 2020 (GLOBE NEWSWIRE) -- As organizations look to graduate from traditional RPA tools and expand into more scalable Intelligent Automation platforms, Jacada continues to...

ATLANTA, July 30, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global pioneer in customer service automation software, today announced that the company has been recognized for a second consecutive year...

ATLANTA, July 30, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global pioneer in customer service automation software, today announced that the company has been recognized for a second consecutive year...

ATLANTA, July 23, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Symphony, a SYKES company, a global...

ATLANTA, April 16, 2020 (GLOBE NEWSWIRE) -- As organizations seek to boost digital customer engagement and automate as much of their business operations as possible, the convergence of RPA and IVA...

ATLANTA, April 06, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global pioneer in customer service automation software, has been monitoring the impact the coronavirus has had on contact centers. In...

ATLANTA, Feb. 24, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global leader in customer service automation software, today announced that it has been positioned by Gartner as a Niche Player in the 2020...