Commissioned Study Suggests Brands Will Fail to Meet Customer Expectations Unless They Seize the Opportunity to Harness the Power of Real-Time Journey Analytics and Orchestration Study reveals that brands are increasing their focus on real-time Journey Analytics and in-the-moment Orchestration to improve customer engagement and drive future business growth. LONDON, Oct. 25,...

Commissioned Study Suggests Brands Will Fail to Meet Customer Expectations Unless They Seize the Opportunity to Harness the Power of Real-Time Journey Analytics and Orchestration Study reveals that brands are increasing their focus on real-time Journey Analytics and in-the-moment Orchestration to improve customer engagement and drive future business growth. NEW YORK, Oct. ...